Client Service Representative
7 days ago
The Client Service Coordinator plays a vital role in driving the flow of clients and pets through our hospital, ensuring exceptional client care and maximizing the productivity of our veterinary medical team. This position requires a strong focus on customer service, communication, and problem-solving skills.
Key Responsibilities- Actively recruit new clients by promoting hospital services and routing the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
- Maximize the number of pets seen by the hospital team through a productive and efficiently run hospital to support the needs of our wellness plan clients.
- Provide professional, efficient, and exceptional service at all times, including educating clients about their pet's health and promoting preventative care.
- Assist incoming and outgoing clients with necessary documentation, information, and instructions.
- Manage finances by maintaining accurate balances and utilizing proper opening and closing procedures.
- Conduct administrative functions as necessary and perform other job duties as assigned.
- Leadership and customer focus
- Strong communication and interpersonal skills
- Ability to multi-task and prioritize tasks
- Problem-solving and analytical skills
- Intellectual and mathematical ability
Banfield Pet Hospital is a leading provider of veterinary care, dedicated to delivering exceptional service and care to our clients and their pets. As a Client Service Coordinator, you will be part of a dynamic team that is passionate about providing the highest level of care and service to our clients.
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Client Service Representative
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