Airport Lounge Attendant

1 week ago


Charlotte, North Carolina, United States Hyde Park Hospitality Full time
Job Summary

We are seeking a highly motivated and customer-focused Airport Lounge Attendant to join our team at Hyde Park Hospitality. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests.

Key Responsibilities:

  • Provide top-notch customer service to guests, responding to their needs and concerns in a timely and professional manner.
  • Maintain a clean and organized work environment, adhering to high standards of cleanliness and safety.
  • Restock food and beverage offerings, including chaffing dishes, crock pots, trays, snacks, coffee, cups, glasses, and ice, in all service areas.
  • Complete daily inventory and orders, ensuring accuracy and attention to detail.
  • Meet customer and passenger needs through courteous customer service skills, via clubroom/bar environment.
  • Maintain current city and state-approved badged and permits, as applicable.
  • Adhere to all local and state health department and other state agency regulations.
  • Ability to function in the duties of a Customer Service Assistant if necessary.

Requirements:

  • Ability to successfully pass airport authority security background check.
  • High school diploma or GED is preferred.
  • Related background in customer service or restaurant/bar service.
  • Must be at least 18 or 21 years of age as applicable by law.
  • Must be able to handle multiple tasks and possess verbal communication skills necessary to communicate with customers, passengers, and co-workers.
  • Able to work rotating shifts, including weekends, holidays, and days off.
  • Ability to read, write, speak, and understand the English language.

Benefits:

  • Medical Insurance (Health, Dental, Vision).
  • Disability Insurance.
  • Vacation and PTO.
  • 401K Plan with generous Company Matching.
  • Employee Assistance Program (EAP).
  • Employee Corporate Discounts for nationally recognized products and services.

About the Company:

Hyde Park Hospitality is a dynamic and fast-growing company built on deep roots in the food business. We provide services ranging from airport concessions, management staffing, brand licensing, to contracted food and facilities management. With a 75% diverse senior management team, we value diversity and welcome everyone with necessary qualifications and experience, regardless of race, gender, sexual orientation, age, disability, veteran status, and any other protected status, to apply. Learn more about us at hph-



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