Housekeeping Attendant

7 days ago


Charlotte, North Carolina, United States PAH Management- Double Tree Charlotte Airport Hotel Full time
Job Summary

We are seeking a highly motivated and detail-oriented Housekeeping Attendant to join our team at Double Tree Charlotte Airport Hotel. As a Housekeeping Attendant, you will be responsible for maintaining clean and attractive guest rooms, hallways, and public areas in the hotel, servicing guest rooms daily in accordance with hotel procedures, stocking cart with room supplies, and replacing bed linens and replenishing guest room supplies while following company standards and safety/security procedures.

Responsibilities
  • Clean guest rooms and stock with appropriate supplies in the prescribed manner while following safety and security procedures and regulations.
  • Retrieve, stock, restock and store the housekeeping cart according to prescribed housekeeping, safety and security procedures and regulations.
  • Receive assigned section, keys, supplies and any priority room requests from the Senior Housekeeper. Turn in keys and unused supplies at end of shift.
  • Respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.
  • Report any missing articles, damage or mechanical problems to the Senior Housekeeper and turn in articles left in room.
  • Coordinate with Housekeeping Supervisor on work priorities and provide assistance when needed.
Requirements
  • Experience in a hotel or a related field preferred but not required.
  • Ability to bend, lift, and be standing or walking during entire shift.
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful, high pressure situations.


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