Sales Floor Team Member

6 days ago


San Diego, California, United States Rockler Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate at Rockler Woodworking. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, assisting customers with their woodworking needs, and maintaining a clean and organized store environment.

Responsibilities:

  • Welcoming and engaging with customers as they enter the store
  • Assessing customers' needs and suggesting solutions to their problems
  • Answering woodworking-related questions and having a working knowledge of many woodworking tools and equipment
  • Working with cash registers and processing payments
  • Recommending the best products to customers
  • Cleaning and restocking the store throughout the day

Key Holder Responsibilities:

  • Opening and closing the store as directed by the store manager
  • Performing other management tasks, including receiving, pricing, and merchandising
  • Working with cash registers and processing payments
  • Handling customer refunds and overrides
  • Assisting with unloading trucks, pricing, merchandising, or any other duties as assigned

Requirements:

  • Excellent customer service skills
  • Enjoyment helping people learn and grow in the woodworking hobby or business
  • An energetic attitude, self-motivation, and excellent listening and communication skills
  • Ability to stand for long periods of time and safely participate in team lifting
  • Desire to network and build relationships with customers
  • Flexibility to work a 5-day retail schedule (9:00 a.m.- 7:00 p.m. M-Sat and Sundays 11:00 a.m. - 4:00 p.m. for Part Time)

Benefits and Perks:

  • Competitive Health, Dental, and Vision benefits for eligible employees
  • Life insurance - Employer-paid basic Life Insurance, with the option to add Voluntary Life Insurance
  • 401(k) Profit Sharing Plan along with company match
  • Full-time employees are eligible for Paid Vacation, Sick, and Float days
  • Excellent Employee Discount
  • Employee Assistance Program, and much more

Equal Opportunity Employer:

Rockler Companies is an Equal Opportunity Employer Committed to Inclusion and Diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.



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