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Senior Operational Risk Advisor

2 months ago


Lynn, Massachusetts, United States Eastern Bank Full time

Position Overview
The AVP of Business Continuity Risk Management plays a pivotal role in supporting the bank's Operational Risk Management and Business Continuity Management (BCM) Program.

Key Responsibilities
As a vital member of the second line of defense, this individual will serve as a consultant in pinpointing risks and controls that affect the organization’s capacity to achieve strategic and risk appetite goals.

This role involves close collaboration with various governance and control functions, including Internal Audit, Third Party Risk Management, and Information Security, as well as with Business Lines and Technology teams to ensure that operational risks are effectively identified, assessed, monitored, and mitigated through robust business continuity measures and disaster recovery evaluations.

Continuous Improvement
The incumbent will lead initiatives to enhance, manage, and implement the BCM and Disaster Recovery programs, ensuring operational resilience through innovative risk solutions.

Emerging Risks
Responsibilities include identifying emerging BCM risks and trends, providing recommendations to senior management on process enhancements, assessing testing requirements, and identifying efficiencies within the program.

Collaboration and Training
Working across business lines with key stakeholders, the individual will assist in developing strategies and adapting to evolving circumstances. It is essential to align the BCM strategy with the broader Operational Risk Management strategy and the overall Enterprise Risk Management framework.

The role also involves evaluating and overseeing vendor business continuity capabilities to ensure compliance with the organization’s standards.

Business Impact Analysis
Conducting business impact analyses across various units and processes is crucial to ensure that the most significant business continuity risks are addressed and incorporated into plans, which are subsequently tested.

Testing and Preparedness
Partnering with first lines to ensure that business continuity and disaster recovery testing occurs, including simulated scenarios to evaluate plans, identify vulnerabilities, and ensure readiness for effective responses.

Training and Awareness
Facilitating training and awareness programs to prepare employees for responding to business disruptions and incidents is also a key aspect of this role.

Leadership
Leading BCM Committee meetings with stakeholders and providing comprehensive overviews of BCM risks will be essential.

Support and Communication
Providing support for Internal Audits and Exams, as well as leading enterprise storm preparation calls and executing BCM notifications as necessary.

Problem Solving and Decision Making
This position requires independent work, sound judgment, and collaboration with various areas, necessitating strong organizational skills. A high level of accuracy and attention to detail is essential, as responsibilities are visible to senior management and regulatory bodies.

Qualifications
Applicants should possess at least 3 years of relevant experience and a Bachelor's degree. Experience in Operational Risk, Business Continuity, and Disaster Recovery is preferred.

Skills and Knowledge
The ideal candidate will be self-motivated, capable of working independently, and proficient in engaging with business units and other risk areas to ensure timely and accurate assessments. Strong analytical, organizational, and problem-solving skills are essential, along with excellent oral and written communication abilities.

Familiarity with the bank's operations and risk management programs is preferred, as is proficiency in Microsoft Office Suite. Knowledge of Archer or other Governance, Risk, and Compliance (GRC) tools is advantageous. Relevant certifications in Risk, Audit, Information Security, or Business Continuity are also preferred.

About Eastern Bank
Eastern Bank is committed to investing in the communities we serve and empowering our customers, communities, and employees to thrive. We pride ourselves on having knowledgeable professionals who provide the expertise and personal attention our customers deserve. As a large full-service commercial bank in the Greater Boston area, we offer unique opportunities for career growth and a competitive compensation and benefits program. Our inclusive culture ensures that all employees are treated fairly, recognized for their individuality, and encouraged to reach their fullest potential.