Field Service Technician

4 days ago

Portland, Oregon, United States EAM-Mosca Corp. Full time
Job Title: Field Service Technician

EAM-Mosca Corp., a leading provider of end-of-line automated packaging machinery and consumable strapping solutions, is seeking a skilled Field Service Technician to support our advanced strapping systems in the Portland, OR region.

About the Role:

We are looking for a self-driven, electromechanical background professional to provide on-site and remote support for our suite of strapping solutions, including stand-alone and automated machines integrated into our customers' conveyance systems.

Key Responsibilities:
  • Install and commission equipment to ensure reliability and high customer satisfaction.
  • Perform preventative maintenance, predictive maintenance, and emergency repairs on all EAM equipment.
  • Troubleshoot mechanical and electrical systems using systematic thinking and test equipment to discover faults and develop plans for resolution.
  • Work closely with Mosca Engineering to provide the highest level of customer service.
  • Generate service reports explaining the work provided, parts used, and clear understanding of the issue, solution, and follow-up needed.
  • Communicate daily with area service managers to develop schedules and travel itineraries that meet customer needs.
Requirements:
  • Advanced understanding of machines and their systems, including pneumatic, hydraulic, bearings, levers, channels, pulleys, cams, and camshafts.
  • Basic experience with control systems using Allen Bradley, Siemens, and B&R PLCs.
  • Electromechanical experience with conveyance systems, understanding sensors, electric motors, and their interactions.
  • Able to use a multimeter, perform point-to-point testing, read electrical schematics, and trace.
  • Able to use and read calipers and micrometers.
  • Able to take initiative and work independently on a regular basis.
  • Able to communicate clearly and professionally through written and verbal media, including web-based service reporting, video conferencing, and face-to-face interactions.
What We Offer:
  • In-house training with continuous on-the-job field training with senior field staff.
  • Company car.
  • Corporate expense account/credit card.
  • Company laptop and cell phone.
  • All required personal safety equipment.
  • Company logoed clothing.
  • All supporting parts inventory needed for equipment maintenance.
  • Company-supplied tools.
Experience and Education:
  • Minimum 3 years of field or plant equipment maintenance experience.
  • Corrugated industry experience a plus.
  • Mechanical understanding of strapping machines, Mosca preferred.
  • High school diploma.
  • A valid driver's license.
  • Solid mechanical/electrical background.
  • PLC experience preferred.
  • Associates degree a plus.
Benefits:
  • Medical, dental, and vision benefits.
  • 401(k) retirement savings program.
  • Paid vacation and holidays.
  • Life insurance.
  • Employee assistance programs.

EAM-Mosca Corp. is an equal opportunity employer and welcomes applications from all qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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