Customer Service Representative I
4 weeks ago
At Romac Industries, we are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative I. This role is responsible for providing exceptional customer service, resolving customer inquiries, and ensuring a positive experience for our clients.
Key Responsibilities:- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Provide product information and answer customer questions about our products and services.
- Process customer orders and ensure accurate and timely delivery.
- Collaborate with internal teams to resolve customer issues and improve overall customer satisfaction.
- Stay up-to-date on product knowledge and company policies to provide accurate and informed responses to customer inquiries.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Basic computer skills and experience with customer relationship management software.
- Ability to work independently and as part of a team.
- High school diploma or equivalent required.
- A competitive salary range of $24.00-$34.09 per hour.
- A comprehensive benefits package, including medical, dental, and vision insurance.
- A 401(k) retirement plan with employer matching.
- Paid time off and holidays.
- Opportunities for professional growth and development.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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Customer Service Representative
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Customer Service Representative
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