Sustainable Housing Program Director

4 weeks ago

San Diego, California, United States NAMI San Diego Full time
Job Description

NAMI San Diego & Imperial Counties is a nonprofit organization providing free education, support services, and advocacy to improve the quality of life of everyone affected by mental illnesses.


The Housing and Mental Health Recovery Manager oversees NAMI San Diego's non-congregate bridge program, collaborating with all NAMI SD/IC programs serving unhoused neighbors. They coordinate and transition program participants into the bridge program, then from the bridge program to sustainable housing solutions.


Key Responsibilities:

  • Oversee the day-to-day operations of the NAMI SD/IC non-congregate bridge program.
  • Manage up to 120 single-occupancy rooms with shared bath facilities.
  • Coordinate with NAMI SD/IC's Homeless Outreach and Case Management teams to link case managers to housing placements.
  • Support program participants in moving in and ensure completion and adherence to program agreement.
  • Intervene and support in behavior concerns and meet with program participants as needed for behavior contacts to ensure they stay eligible for program.
  • Coordinate with NAMI SD/IC's Homeless Outreach team and Case Managers to seek appropriate housing placements for program participants.
  • Work in tandem with NAMI SD/IC's Homeless Outreach Team and case managers to ensure that all clients have proper move-in and move-out notices to keep individuals constantly informed and motivated.
  • Weekly outreach and networking to other landlords, management companies for SROs, apartments, and homes, skilled nursing homes admission teams, independent living communities, transitional living programs, residential treatment programs, foster and host homes, etc.
  • Create and update a directory of current housing placement vacancies daily.
  • Other duties as assigned.

Accountability: Reports to Director of Housing and Independence


Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.

  • Prolonged periods sitting at a desk and working on a computer.
  • Prolonged periods of standing and walking.
  • Must be able to lift up to 15 pounds at times.

Minimum Requirements:

  • Reliable and consistent attendance and punctuality is required.
  • Must be committed, dependable, trustworthy, and passionate about housing and mental health recovery.
  • Must be able to work in an often-unpredictable environment and adapt well in a fast-changing environment.
  • Must be organized, detail-oriented, and self-motivated. Ability to conduct business in a respectful and professional manner required.
  • Must have a satisfactory driving record.
  • Must have dependable transportation to manage shopping for supplies and networking with landlords.
  • Education in or around psychology, social work, human development is preferred.
  • Familiarity and/or experience in the field of mental health, substance use disorders, or homelessness, and/or lived expertise in mental health, substance use disorders, or homelessness is preferred.
  • Able to communicate effectively, verbally and in writing.
  • Basic knowledge of computer software (Microsoft Office, Word, Excel) and web navigation.
  • Demonstrated ability to maintain confidentiality.

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