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Store Leadership Position

2 months ago

WheatonGlenmont, Maryland, United States Foot Locker Full time
About the Role

We are seeking a highly motivated and experienced Assistant Manager to join our team at Foot Locker. As a key member of our store leadership team, you will be responsible for driving sales, delivering exceptional customer service, and leading a high-performing team.

Key Responsibilities
  • Lead by Example: Demonstrate exceptional customer service skills and lead your team to deliver outstanding results.
  • Drive Sales: Develop and implement strategies to drive sales growth, increase customer engagement, and improve overall store performance.
  • Team Management: Recruit, train, and develop a high-performing team of sales associates, ensuring they have the skills and knowledge to deliver exceptional customer service.
  • Operational Excellence: Ensure the store is operating efficiently, effectively, and in compliance with company policies and procedures.
  • Visual Merchandising: Develop and implement visually appealing store displays and fixtures that drive sales and enhance the customer shopping experience.
  • Inventory Management: Manage inventory levels, ensure accurate stock counts, and minimize stockroom discrepancies.
  • Customer Service: Provide exceptional customer service, resolve customer complaints, and ensure customer satisfaction.
Requirements
  • Leadership Experience: At least 1 year of experience in a customer-facing sales setting, with a proven track record of leadership and team management.
  • Customer Service Skills: Excellent customer service skills, with the ability to resolve customer complaints and provide exceptional service.
  • Communication Skills: Strong communication and interpersonal skills, with the ability to effectively communicate with customers, team members, and store leadership.
  • Problem-Solving Skills: Strong problem-solving skills, with the ability to analyze problems, identify solutions, and implement effective solutions.
  • Flexibility: Flexible availability, including nights, weekends, and holidays.
What We Offer
  • Competitive Salary: $22.20 per hour.
  • Bonus Incentives: Eligible for bonus incentives based on individual and team performance.
  • Employee Discounts: 30-50% employee discount on Foot Locker products.
  • Paid Time Off: Accrued paid time off for vacation, sick leave, and holidays.
  • Weekly Pay: Paid bi-weekly.
  • Benefits: Comprehensive benefits package, including life, medical, and dental coverage.
  • Development Opportunities: Opportunities for career advancement and professional development.