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Automotive Service Center Supervisor
2 months ago
Monro, Inc. stands as one of the largest automotive service providers and tire retailers in the United States, operating over 1,200 locations across 32 states. Our stock is publicly traded on Nasdaq (MNRO).
The Monro family encompasses several well-known brands in the automotive industry, including Monro Auto Service and Tire Centers, Mr. Tire, and Tire Choice, among others.
Our success is fueled by dedicated team members who aim to deliver a five-star experience while providing consistent value to our customers and stakeholders.
At Monro, we recognize that exceptional guest experiences begin with exceptional teammate experiences.
We are currently investing over $100 million in store enhancements, cutting-edge technology, and career development through our Monro University training platform.
Your Career Path at MonroAre you ready to contribute to a brighter future for yourself and the automotive service sector? Our goal is to become America's premier auto and tire centers, recognized by consumers as the top choice in their communities for quality automotive maintenance and repairs.
We are seeking enthusiastic individuals at all career stages who align with our vision.Opportunities are available in our retail locations across various brands, in field management, and in store operations at our Store Support Center.
If you enjoy assisting others as much as you appreciate working on vehicles; if you thrive in a team environment, enjoy problem-solving, and building customer relationships; if you value integrity and honesty - we have a place for you at Monro.
Position Overview: Automotive Service Center SupervisorAs an Automotive Service Center Supervisor at Monro, you will oversee all facets of daily store and workshop operations, ensuring the efficient, productive, and safe functioning of our service bays.
This role serves as an excellent entry point into your career with Monro.From day one, you will engage in a comprehensive management training program that covers all aspects of your new responsibilities, preparing you for future advancement.
As a manager, you will play a vital role in fostering lasting relationships with our customers.
More importantly, you will collaborate with a team dedicated to delivering five-star guest experiences, utilizing your professional expertise to care for people and their vehicles, ensuring our customers have safe and reliable transportation.
Key Responsibilities- Achieve sales targets by contributing to the development and execution of sales strategies, possessing a thorough understanding of lube and tire services, as well as other automotive products.
- Introduce tire and service offerings to customers to enhance sales and promote guest satisfaction and loyalty.
- Support team members in creating and maintaining a productive sales atmosphere by training and developing staff on all shop operations and customer service.
- Ensure optimal staffing levels by managing the recruitment, hiring, training, scheduling, evaluation, discipline, and development of employees.
- Control expenses by managing payroll, communication costs, store maintenance, supplies, utilities, and other controllable expenditures.
Minimum Requirements:
- High school diploma or GED equivalent.
- 4+ years of automotive experience and completion of an automotive technical school program or ASE certifications.
- 4+ years of experience in automotive tire sales and service or lube and tire industry experience.
- Valid driver’s license.
- Ability to work with hands overhead, stand for extended periods, and lift up to 50 lbs.
- Strong communication skills, business acumen, and basic math skills for calculating figures such as discounts and percentages.
Preferred Qualifications:
- Automotive State Inspector License.
- ASE Automotive Certifications.
- Proven sales experience in complete auto care, tire sales, and service.
- Supervisory experience in the tire or automotive industry.
Benefits:
- Health Insurance
- Dental Insurance
- 401K Retirement Plan with Company Match
- Paid Vacation
- Paid Holidays
- Employee Discounts
- Career Development Opportunities
At Monro, we are dedicated to supporting our team members in advancing their careers through a combination of coursework, leadership skill development, and available opportunities.
Our employees benefit from on-the-job training, company-sponsored certifications, and a curriculum at Monro University that empowers them to progress to the next level in their careers.
Monro, Inc. is an equal opportunity employer, providing equal opportunities to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.