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Credit and Collections Specialist

1 month ago

Los Angeles, California, United States Vaco Full time
Job Title: Credit and Collections Clerk

Vaco is seeking an experienced Credit and Collections Clerk to join our client's accounting team in Whittier, CA. As a key member of the team, you will be responsible for ensuring collectors are making sufficient outbound calls to delinquent customer accounts, supporting collection and cash application teams with escalations and guidance, and working cross-functionally to resolve issues.

Key Responsibilities:
  • Ensure collectors are making sufficient outbound calls to delinquent customer accounts
  • Support collection and cash application teams with escalations and guidance
  • Work cross-functionally within the organization to resolve issues
  • Review and recommend accounts for research and reconciliation
  • Perform collection activities as a hands-on member of the collection team
  • Provide coaching to collection team members
  • Review follow-up requests for accuracy, completeness, and justification
  • Establish and review collection metrics daily to adjust individual and team priorities
  • Keep AR management team abreast of issues and concerns affecting team productivity and performance
  • Assign tasks to team members based on planned and unplanned absences to ensure workload remains equitable
Requirements:
  • Associate degree in Accounting or Finance (preferred)
  • Understanding of basic accounting principles, including accounts receivable, accounts payable, invoicing, credits, debits, chargebacks, and credit terms
  • Demonstrated experience in implementing AR and collection processes
  • Strong organizational and communication skills
  • Experience using ERP applications

Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment based on race, color, sex, religion, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state, or local law.

Vaco is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation to participate in the job application or interview process, please contact us.