Security Officer

1 week ago


Burlington, Wisconsin, United States Advocate Health Full time
Job Summary

We are seeking a highly skilled and experienced Security Officer to join our team at Advocate Health. As a Security Officer, you will be responsible for ensuring the safety and security of our patients, visitors, and staff.

Key Responsibilities
  • Provide security services with professionalism, fairness, and compassion in challenging circumstances, adhering to policies, procedures, and training.
  • Perform routine responsibilities during interior and exterior patrols to ensure safety and security, including inspections, audits, and contraband searches.
  • Respond to service calls, such as combative or threatening patients or visitors and team member incidents, and serve as a primary resource for de-escalation.
  • Investigate incidents, complete timely and accurate reports, and address and escalate complaints to the appropriate leader.
  • Liaison with state and local law enforcement and first responder agencies, coordinate, brief, and monitor law enforcement prisoner patient guard activities.
  • Maintain current Department training standards in radio communications, verbal de-escalation, stabilization, CPR, application of clinical restraints, and conducted energy weapon (Taser) use.
Requirements
  • Current valid driver's license issued by the Division of Motor Vehicle.
  • Firearm Owners Identification (FOID) Card issued by the Illinois State Police or Concealed Carry Weapon (CCW) license issued by the Department of Justice.
  • Certified in Conducted Energy Weapon (Taser) use within 90 days of hire and periodically thereafter.
  • Security Officer Healthcare Certification (CHSO) issued by the International Association for Healthcare Security and Safety (IAHSS) must be obtained on a one-time basis within two years of appointment to this role.
  • High School Diploma or GED.
Knowledge, Skills, and Abilities
  • Demonstrated ability to exercise mature judgment and sound reasoning while maintaining a courteous and tactful demeanor in dealings with employees, visitors, and patients.
  • Demonstrated experience in quickly assessing dangerous situations and taking appropriate action.
  • Demonstrated ability in verbal and written communications.
  • Ability to use a computer to document work such as Microsoft Word, Excel, navigating a web page, and database entry.
  • Ability to defend self and/or others in case of physical confrontations when de-escalation efforts fail and there is cause to detain a non-cooperative person who is committing a criminal act or fleeing.
  • Ability to communicate effectively with people, ability to hear radio and telephone communications at both high and low decibels.
Physical Requirements and Working Conditions
  • Must sit, stand, walk, and drive throughout the workday and must lift up to 35 lbs. occasionally.
  • Have 20/20 vision in both eyes or correctable to 20/20 with corrective lenses in both eyes.
  • May be exposed to mechanical, electrical, chemical, explosive, and radiation hazards.
  • Operates all equipment necessary to perform the job.
  • Frequent exposure to aggressive behavior and emotionally charged situations.

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