Senior IT Consultant, Vendor Management and Ecosystem Strategy

2 months ago

Irving, Texas, United States Gartner Full time

About the Role:

Gartner Consulting is an extension of Gartner's industry-leading IT Research. We provide the needed 'boots-on-the-ground' support to accelerate our clients' achievement of their target outcomes by applying our industry-leading research. Leveraging the breadth of Gartner's resources, Gartner Consulting is growing rapidly, with unlimited potential to continue expanding our client base.

Our Team:

We are a team of experts in vendor insights, market dynamics, and price analytics, dedicated to helping clients optimize their services ecosystem. Our team applies our proprietary assets, proven approaches, and methodologies, and industry-leading frameworks to:

  • Sourcing and Ecosystem Strategy: Develop effective strategies for sourcing products/services to address mission-critical priorities across traditional IT and Digital Transformation.
  • Deal Advisory and Procurement: Rapid selection of the right service providers to meet clients' desired outcomes and business needs while achieving optimized best pricing and terms.
  • Partner and Vendor Management: Help clients increase the organization's ability to assess, monitor, and manage vendor performance, risks, relationships, and contracts in pursuit of business goals, and optimize their vendor ecosystem ensuring clients are receiving commensurate value for money from their vendors.

The Role:

You will help our clients navigate complex IT Services and Business Process Outsourcing (ITO/BPO) lifecycle challenges. We'll look to you to provide our clients with thought leadership on how innovative service delivery models and constructs can transform their entire organization – starting with key business issues they face. This is a high-growth, high-visibility area with plenty of opportunities to enhance your skillset and build your career.

What You'll Need:

  • Experience within a well-regarded management consultancy in a project delivery and sales capacity.
  • A drive to lead organizational growth by identifying new solutions and optimizing existing services.
  • Familiarity with operating in an outcomes-based structure, with practice and personal objectives.
  • Deep practitioner knowledge of IT Services & Business Process outsourcing (ITO/BPO).
  • Experience with ITO/BPO services agreements, specifically with latest pricing and contracting constructs, infusing vendor innovation, and building flexible frameworks to ensure the agreement remains aligned with client objectives.
  • Prior experience in a problem-solving capacity such as a solution/technical architect or analyst preferred.
  • Understanding of product-centric models, applications, infrastructure, cloud, etc., and how differentiated sourcing models can be applied.
  • A consistent track record of leading people and building high-performing teams that leverage technology to drive the mission-critical priorities of commercial clients.
  • An ability to inspire and motivate professionals from both technical and non-technical backgrounds towards a common goal.
  • An unwavering commitment to the success of your team, and willingness to provide constructive/corrective action when needed.
  • Provide coaching to junior team members (both direct and indirect) to accelerate skill development.
  • Demonstrated intellectual curiosity and the creative development of solutions and strategies to solve client problems. Must adapt Gartner frameworks and methodologies to strike at the heart of a client's most pressing business challenges.
  • An ability to be hands-on and to manage multiple client priorities simultaneously.
  • MBA or other advanced degree preferred.
  • Comfortable selling to, influencing, and building trust-based, value-added relationships with senior executives.
  • Coachable and embracing of best practices and feedback as a means of continuous improvement.
  • A consistently high achiever marked by perseverance, humility, and a positive outlook in the face of challenges.
  • History in achieving/exceeding booking and revenue targets required.

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