Restaurant Leader

4 weeks ago


Costa Mesa, California, United States Miguel's Jr. - 20 Full time
Job Overview

Miguel's Jr. - 20 is seeking a highly motivated and experienced General Manager to lead our Front and Back of the House team. As a key member of our management team, you will be responsible for driving business growth, improving customer satisfaction, and developing a high-performing team.

Key Responsibilities
  • Drive combined team performance in BOH and FOH towards daily excellence in execution and great guest service.
  • Create a positive work environment across the team and in the work environment to promote sales and retention of top talent.
  • Manage the financial and operational performance of the business to meet and exceed the locations and overall company's goals/metrics.
  • Promote guest service proactively and represent the company on guest recovery regarding restaurant-level issues/complaints.
  • Actively and constantly source, solicit, interview, and select top talent from an ongoing pool of external, internal, and referred candidates to fulfill current and future needs.
  • Lead by example through formal performance management, training, coaching, and positive role modeling of service, company policies and procedures, and brand standards.
  • Maintain a safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures, complying with legal regulations; securing revenues; developing and implementing disaster plans; maintains security and sprinkler systems, parking lot, and walkway.
  • Complete other duties as assigned by Area Manager.
  • Obtain a SERV Safe Certification within 90 days of hire.
Requirements
  • Must have at least 2 years of experience in a previous supervisory/management role with the QSR with some if not total P&L responsibilities/impact.
  • Proven ability to lead, manage and motivate a team.
  • Proficiency in oral and written communication to effectively be a team leader and member with predominantly English-speaking guests and team members.
  • Intermediate computer skills including MS Office: (Excel, Word, Outlook, and Excel).
  • High School Diploma or Equivalent.
Additional Info

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

The physical demands: While performing the duties of this job, the employee is required to stand; walk; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

The work environment: While performing the duties of this job, the employee is exposed to whether conditions prevalent at the time. The noise level in the work environment is usually moderate and consistent with a restaurant environment.

Job Details
  • Career Advancement/Career Plan: We promote heavily from within.

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