Restaurant Operations Manager

4 weeks ago


Mesa, Arizona, United States MAD Greens Full time
About Us

MAD Greens is a fun-loving and quirky company that values teamwork, inclusivity, respect, passion, and FUN. We're a big family that's serious about serving great food and taking care of people.

About The Role

We're looking for a Shift Leader who will uphold our culture and drive store performance. As a Shift Leader, you'll be responsible for opening and closing the restaurant as needed, providing ongoing support to the General Manager and Assistant General Manager, and leading the team to prepare the restaurant for each shift.

Key Responsibilities
  • Effectively lead the restaurant while the General Manager and Assistant General Manager are not present.
  • Monitor the training and development of existing and new team members, ensuring they follow MAD Greens operational policies and procedures, cash handling, and safety/security procedures.
  • Delegate duties and assigned tasks, and follow up with team members to ensure they're meeting expectations.
  • Greet guests to make them feel comfortable and welcome.
  • Assist in preparing food items, including prepping menu items using equipment like knives, juicers, grills, ovens, food processors, and blenders.
  • Check food quality and temperatures throughout the day to ensure food is fresh and safe to serve.
  • Follow sanitation and safety procedures, including knife handling and kitchen equipment.
  • Maintain cleanliness and organization throughout the restaurant, ensuring proper opening and closing procedures are followed.
  • Ensure team members take guests' orders and handle accurate cash and credit transactions.
  • Demonstrate knowledge of the brand and menu items.
  • Effectively handle guest concerns and complaints, escalating them to the appropriate person in Management.
  • Direct the team to prepare the restaurant for each shift.
  • Act with integrity, honesty, and knowledge that promotes the culture of MAD Greens.
  • Maintain regular and consistent attendance and punctuality.
  • Contribute to a positive team environment.
Requirements
  • Excellent guest service skills required.
  • Ability to work in a fast-paced environment.
  • Team-oriented, adaptable, dependable, and strong work ethic.
  • Ability to communicate effectively with guests and team members.
  • Ability to work nights, weekends, and holidays.
  • Must be at least 18 years of age.
  • Must have reliable transportation.
  • Must come to work when scheduled and on time.
  • Must be able to lift 10 lbs.
  • Must be able to stand for long periods of time on scheduled shifts.
  • Aligned with our core values: Madness Matters, MADocracy, MAD Passion, and MADfetti.

MAD Greens is one of the most exciting companies to work for in the restaurant industry. With two fun and healthy companies under the umbrella, Mad Greens and Snappy Salads, Salad Collective was ranked as one of the top 100 movers and shakers in the restaurant space. If you're looking for an awesome place to work with growth potential, look no further.



  • Mesa, Arizona, United States Mindies Management Full time

    Restaurant Operations ManagerThe Restaurant Operations Manager is responsible for the overall success of a single restaurant. This executive leader focuses on profitability, guest satisfaction, and team development.Key Responsibilities:Manage the restaurant's P&L and drive sales through proactive guest service, people development, and operations...


  • Mesa, Arizona, United States Wendy's Full time

    Restaurant Operations ManagerAt Wendy's, we're looking for a skilled Restaurant Operations Manager to join our team. As a key member of our management team, you'll be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive the highest level of service and quality food.Responsibilities include:Managing the...


  • Mesa, Arizona, United States Jack in the Box Franchisees Full time

    Job SummaryWe are seeking a highly skilled Restaurant Management professional to join our team. As a Restaurant Management professional, you will be responsible for overseeing the daily operations of our restaurant, ensuring that all aspects of the business are running smoothly and efficiently.Key ResponsibilitiesManage and supervise restaurant staff to...


  • Mesa, Arizona, United States Restaurant Depot Full time

    Freezer Operations ManagerAbout Restaurant DepotRestaurant Depot is a wholesale cash-and-carry foodservice distributor that provides its customers with Savings, Selection & Service, 7 Days a Week. With over 150+ warehouses & distribution centers in 37 states, we offer a wide range of products to independent restaurants, caterers, and not-for-profits at...


  • Mesa, Arizona, United States Schlotzsky's Full time

    Restaurant Operations ManagerWe are seeking a Restaurant Operations Manager to join our team at Schlotzsky's in Arizona. As a key member of our team, you will assist the General Manager in providing outstanding leadership to our restaurant team, achieving targeted results related to exceptional guest service, sales growth, labor and food cost control,...


  • Mesa, Arizona, United States Famous Dave's Full time

    Job SummaryThe Shift Leader is a key member of our restaurant team, responsible for ensuring seamless operations and exceptional guest experiences during assigned shifts. As a Shift Leader, you will assist the management team in overseeing restaurant operations, personnel, and guest satisfaction.Key ResponsibilitiesSupervise employees during scheduled shifts...


  • Mesa, Arizona, United States Schlotzsky's Full time

    Unlock Your Potential as a Restaurant LeaderSchlotzsky's is seeking a talented Assistant Restaurant Manager to join our team in Arizona. As a key member of our vibrant brand, you will be responsible for assisting the General Manager in providing outstanding leadership to our restaurant team.Key Responsibilities:Assist the General Manager in achieving...


  • Mesa, Arizona, United States Little Caesars Full time

    Job Summary:The Little Caesars General Manager will oversee the day-to-day operations of our restaurant, ensuring that all aspects of the business are running smoothly. This includes managing staff, maintaining safety and food quality standards, and controlling operational costs.Key Responsibilities:Supervise and train staff to follow restaurant...


  • Mesa, Arizona, United States Firehouse Subs Full time

    We are seeking a highly motivated and organized individual to join our team as a Restaurant Operations Manager at Firehouse Subs. As a key member of our management team, you will be responsible for ensuring seamless store operations during scheduled shifts.This role requires the ability to deploy team members and delegate tasks to complete daily systems and...


  • Mesa, Arizona, United States RA Sushi - Mesa Full time

    Job DescriptionBenihana Dulles is seeking a highly skilled Restaurant Manager to oversee the daily operations of our restaurant. As a key member of our team, you will be responsible for managing the front of the house, including employee selection, development, and performance management. You will also oversee inventory and ordering of food and supplies,...


  • Mesa, Arizona, United States Little Caesars Full time

    The Little Caesars General Manager will oversee the day-to-day operations of our restaurants, ensuring that all aspects of the business are running smoothly and efficiently.This includes managing staff, maintaining safety and food quality standards, and controlling operational costs. The ideal candidate will have a strong background in restaurant management...


  • Mesa, Arizona, United States Taco Bell Full time

    Job Summary:The General Manager is responsible for executing all restaurant administrative duties, ensuring 100% customer satisfaction, and controlling profit & loss. Key responsibilities include scheduling labor, ordering food and supplies, developing the restaurant team, and maintaining a safe working and customer experience environment. The ideal...


  • Mesa, Arizona, United States Sonic Full time

    Job SummaryAs a SONIC Drive-In General Manager, you will oversee the daily operations of the Drive-In, ensuring quality food is served in a clean, safe, and efficient manner. You will be responsible for managing a team of employees, providing excellent customer service, and maintaining high standards of quality and safety.Key ResponsibilitiesManage and...


  • Mesa, Arizona, United States KFC Full time

    At KFC, we're passionate about serving up more than just finger-lickin' good food. We're committed to providing an exceptional guest experience, and we're looking for a talented Assistant Restaurant Manager to help us achieve that goal.The Assistant Restaurant Manager role is a key position in our restaurant, responsible for leading a team of dedicated...


  • Mesa, Arizona, United States Restaurant Depot Full time

    Job Title: Freezer ManagerRestaurant Depot is seeking a highly skilled and experienced Freezer Manager to join our team. As a key member of our warehouse operations, you will be responsible for ensuring that all available product in the freezer is out for sale and maintained with the strictest freshness policies in accordance with Company direction and HACCP...


  • Mesa, Arizona, United States Lou Malnati's Pizzeria Full time

    Key Responsibilities:As a Carry Out Manager at Lou Malnati's Pizzeria, you will be responsible for leading a team of carry out professionals to deliver exceptional customer service and drive sales growth. Your primary focus will be on managing daily operations, including inventory management, cash handling, and maintaining a clean and safe environment.Key...

  • Restaurant Manager

    3 weeks ago


    Mesa, Arizona, United States Bowlero Corporation Full time

    Restaurant / Entertainment Manager RoleAs a Restaurant / Entertainment Manager at Bowlero Corporation, you will be responsible for overseeing the daily operations of our entertainment centers. This includes managing the restaurant, bar, and food service operations, as well as supervising the center's staff.Key Responsibilities:Manage the restaurant, bar, and...


  • Mesa, Arizona, United States Wendy's Full time

    We are seeking a motivated and career-minded individual to join our team as an Assistant General Manager at Wendy's.The ideal candidate will have excellent interpersonal skills, the ability to build a team that works well together, and a passion for providing superior service and increasing profits.The Assistant General Manager will provide leadership,...


  • Mesa, Arizona, United States Cafe Zupas Full time

    About Cafe ZupasCafe Zupas is a rapidly growing restaurant chain that serves house-made and globally-inspired soups, salads, sandwiches, and desserts in our next generation kitchens. We believe in serving real, whole food that is prepared daily on-site, and we're committed to creating a positive and energizing work environment for our team members and...


  • Mesa, Arizona, United States Hungry Howie's Full time

    Restaurant Shift Leader OpportunityAt Hungry Howie's, we're seeking a skilled Restaurant Shift Leader to join our team. As a key member of our restaurant operations, you'll be responsible for effectively managing a restaurant within our company guidelines.Key Responsibilities:Supervise Team Member performance, ensuring setup, food preparation, and cleaning...