Residential Care Coordinator

2 weeks ago

Plymouth Massachusetts, United States Recovery Solutions Full time

Your Impact Matters:

  • Make a significant difference in the lives of those in need
  • Become part of a mission-driven organization that prioritizes its people
  • Enjoy excellent opportunities for career advancement

Join us and discover a career that promotes:

  • Support for marginalized and vulnerable individuals
  • Commitment to diversity, equity, inclusion, and belonging
  • Independence within a supportive team atmosphere
  • Opportunities for personal and professional development
Benefits and Perks

Alongside comprehensive benefits such as medical, dental, vision, paid time off, and 401k, we emphasize a healthy work-life balance for our team members and their families, supporting their physical, mental, and financial well-being through:

  • DailyPay, allowing you to access your earnings as you work
  • Tuition Assistance and scholarships for dependents
  • Employee Assistance Program (EAP) offering free counseling and health coaching
  • Company-funded life insurance
  • Tax-exempt Health Spending Accounts (HSA)
  • Wellness initiatives including fitness memberships and product discounts
  • Preferred banking partnerships with reduced rates for home and auto loans
*Eligibility for benefits may vary based on employee type and duration of service.

Why Choose Us:
Now is your opportunity to make a meaningful impact in the lives of those who are underserved.


Our team is united by a shared passion for making a difference by assisting society's most vulnerable individuals.

Each day, we have the privilege and responsibility to approach our work with compassion, providing hope and healing to those who need it most.

For those whose calling is to serve others, this is your chance to join our mission to deliver quality care to every individual with empathy, teamwork, and innovation, embodying our principle to "Always Do The Right Thing" and collectively contributing to healing the world, one individual at a time.


The Residential Services Coordinator (RSC) is an entry-level role focused on delivering direct support to a designated patient demographic under the guidance and supervision of treatment professionals at the facility.



Your Role in Making a Difference:


The RSC is responsible for ensuring a safe and healthy environment within the facility and during community interactions. This position requires a readiness to learn, adhere to instructions, and collaborate effectively with treatment staff to address patient needs.



Key Responsibilities:


Conduct various safety tasks throughout the facility, managing access points for staff and patients, and actively engaging with patients to monitor their well-being while implementing individualized de-escalation strategies and safety protocols.


Contribute to treatment strategies by providing insights into goals and objectives established by the treatment team, performing regular wellness checks, and overseeing medication distribution to ensure a secure environment for all patients.


Document detailed reports on various matters, interact with the public as necessary, and adhere to policies and procedures while guiding patients verbally and providing supportive oversight during off-site activities.


Monitor and assess environmental issues through inspections of equipment, systems, and physical structures, responding to emergencies alongside clinical and medical teams to ensure patient safety and employing verbal de-escalation techniques to address disruptive behaviors.


Maintain an active role in observing patients, providing de-escalation and redirection as necessary, and participating in creating a safe and therapeutic environment through a focus on verbal communication and guidance rather than physical intervention whenever feasible.


Qualifications & Requirements:
Education

A High School diploma or equivalent is required.

Experience

Applicants must be at least 19 years of age.


Previous experience working with psychiatric patients in a hospital or secure mental health environment is preferred, with an emphasis on patient safety.


Candidates must be willing to engage in extensive, ongoing training related to serious mental health issues, de-escalation and intervention techniques, core strategies, patient safety, and trauma-informed care.

We are an Equal Employment Opportunity / Affirmative Action Employer:

We celebrate diversity and are dedicated to fostering an inclusive environment for all employees.


We encourage you to consider this role even if your experience does not align perfectly with every aspect of the job description; you may be the ideal candidate for this position or one of our many other opportunities.

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