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Residential Care Services Supervisor

2 months ago


Plymouth, Massachusetts, United States Recovery Solutions Full time
Compensation Overview

$21 - $26 / hour

Your Impact Matters

• Contribute positively to the lives of those in need

• Become part of a mission-focused organization that prioritizes its people

• Exceptional opportunities for career advancement

Join us and discover a career that emphasizes:

• Supporting marginalized and vulnerable individuals

• Commitment to diversity, equity, inclusion, and belonging

• Independence within a supportive team atmosphere

• Professional development and training

Benefits and Perks
Alongside comprehensive benefits such as medical, dental, vision, paid time off, and 401k, we promote a healthy work-life balance for our team members and their families, supporting their physical, mental, and financial wellness through:

• DailyPay, allowing you to access your earnings as you work

• Educational Assistance and scholarships for dependents

• Employee Support Program (EAP) offering free counseling and health coaching

• Company-funded life insurance

• Tax-exempt Health Spending Accounts (HSA)

• Wellness initiatives featuring fitness memberships and product discounts

• Preferred banking partnerships with reduced rates for home and auto loans

*Eligibility for benefits may vary based on employee classification and duration of service.

Why Choose Us

Now is your opportunity to make a meaningful impact in the lives of those in need.

Our team is united by a shared commitment to assist society's most vulnerable individuals. Each day, we have the privilege and responsibility to approach our work with compassion, providing hope and healing to those who require it most. For those whose passion lies in serving others, this is your chance to join our mission to deliver quality care with empathy, teamwork, and innovation, embodying our principle to "Always Do The Right Thing" and collectively contribute to healing the world, one individual at a time.

Recovery Solutions is dedicated to providing treatment for individuals facing substance use challenges.

How You Contribute

The Residential Care Services Supervisor (RCSS) is an entry-level role responsible for delivering direct support to a designated patient demographic under the guidance and oversight of treatment professionals at the facility. RCSSs are trained to uphold a secure and healthy environment both within the facility and during community interactions. This position necessitates a readiness to learn, adhere to instructions, and collaborate effectively with treatment staff to address patient needs.

Key Responsibilities
  • Execute various safety tasks throughout the facility, managing access points for staff and patients, and actively engaging with patients to monitor their welfare while implementing personalized de-escalation strategies and safety protocols.
  • Contribute to care plans by providing insights into objectives developed by the treatment team, conducting regular rounds, wellness assessments, and overseeing medication distribution to ensure a safe and secure environment for all patients.
  • Document detailed reports on various matters, interact with the public as necessary, and adhere to policies and procedures while working in a model that involves verbally guiding patients and providing supportive oversight during off-site activities.
  • Monitor and assess environmental issues through inspections of equipment, systems, and physical structures, responding to emergencies alongside clinical and medical teams to ensure patient safety and employing verbal de-escalation techniques to address disruptive behaviors.
  • Maintain an active role in observing patients, providing de-escalation and redirection as necessary, and actively participating in fostering a safe and therapeutic environment through a focus on verbal guidance and communication rather than physical intervention whenever feasible.
Qualifications & Requirements

Education
  • High School diploma or equivalent required.
Experience
  • Must be at least 19 years of age.
  • Previous experience working with psychiatric patients in a hospital or secure mental health environment preferred, with an emphasis on patient safety.
  • Must be willing to engage in extensive, ongoing training regarding serious mental health issues, de-escalation and intervention techniques, core strategies, patient safety, and trauma-informed care.
We are an Equal Employment Opportunity / Affirmative Action Employer

We celebrate diversity and are committed to fostering an inclusive environment for all employees.