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Crisis Response Community Advocate

2 months ago


Galesburg, Illinois, United States The Center for Youth and Family Solutions Full time

Discover your potential in a rewarding role.

Work Schedule:

This position operates on a part-time, on-call basis, requiring a minimum of 18 shifts monthly, including weekends, holidays, and after-hours.

Shift Details:

Available shifts are from 12:00 AM to 9:00 AM and 5:00 PM to 12:00 AM, with additional weekend and holiday shifts from 9:00 AM to 5:00 PM.

Benefits of Working with CYFS:

Financial Rewards:

  • Employee Referral Program

Educational Support:

  • Qualified for Public Service Loan Forgiveness

Employee Assistance Program (EAP):

  • Access to 5 complimentary counseling sessions annually for employees and their families
  • Immediate referrals to licensed counselors
  • 24/7 support line
  • Financial resources and tax consultation
  • Discounted legal and mediation services
  • Health and wellness resources

Access to agency vehicles and/or mileage reimbursement

401K contribution options

Cellphone reimbursement

Flexible dress code

Opportunities for career advancement and professional growth.

Position Overview:

Foster supportive relationships with clients while assisting children and families in addressing their needs and managing crisis situations, ultimately aiming for solutions that enhance stability and permanence.

Compensation:

On-call stipend per shift, with a rate of $16.48 per hour for actual hours worked, including crisis response, training, and documentation tasks.

A Day in the Life of a Community Outreach Advocate:

  • Respond promptly to crisis calls within 60 minutes
  • Engage with children, teens, adults, and families facing immediate crises
  • Utilize trauma-informed and family-centered approaches for positive intervention, stabilization, and conflict resolution
  • Timely documentation and submission of all services provided (Crisis-Safety Plan)

Qualifications:

  • High School Diploma or GED
  • Experience in child welfare preferred

Additional Requirements:

  • Completion of DCFS criminal background check and fingerprinting
  • Must be at least 21 years old
  • Possession of an insured vehicle
  • A minimum of three years of driving experience with a valid driver's license
  • Successful completion of all necessary training related to the role

About The Center for Youth and Family Solutions (CYFS):

CYFS is dedicated to recruiting compassionate, committed, and culturally aware individuals who resonate with our mission of assisting children and families in need with dignity, compassion, and respect. As one of central Illinois' largest, nationally accredited social service organizations, we serve over 20,000 individuals across 37 counties.

Our interventions are family-centered, inclusive, trauma-responsive, and strength-based, fostering lasting positive change.

CYFS is an equal opportunity employer, ensuring that all qualified applicants receive consideration for employment without discrimination based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.