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Accounts Receivable Manager

2 months ago

Chicago, Illinois, United States Mayer Brown Full time
Job Title: Accounts Receivable Manager

Mayer Brown is a leading international law firm that represents major corporations, funds, and financial institutions in complex transactions and disputes. We are recognized for our strategic partnerships, commercial instincts, and commitment to delivering excellence in everything we do.

We are a collaborative and diverse firm that offers highly motivated individuals the opportunity to grow, thrive, and realize their greatest potential. Our Finance - Operations department in Chicago is seeking an experienced Accounts Receivable Manager to join our team.

Job Summary:

The Accounts Receivable Manager will oversee the daily operations of our North American Accounts Receivable team, focusing on effective client collections and partner accounts receivable needs. This role will supervise and manage a team of collectors, provide exemplary service to partners and clients, and implement collection strategies to ensure adherence to Firm policies.

Key Responsibilities:
  • Lead the collections operations of the U.S. Accounts Receivable team
  • Ensure the Accounts Receivable team is executing the defined departmental collection strategy
  • Lead, train, and mentor departmental staff
  • Develop strong relationships with Firm partners, clients, and colleagues
  • Leverage data insights, metrics, and KPIs to inform strategic decisions and optimize collections effectiveness
  • Foster a collaborative, innovative, and empowering culture
  • Masters departmental software applications and leads upgrades and optimal utilization
  • Serves as the lead for departmental projects, application upgrades, and special requests
  • Regularly meets with the Assistant Director of Accounts Receivable to discuss departmental performance, mentoring, and areas for improvement
  • Supports pursuit of client payments when appropriate
  • Performs ad hoc requests and other duties as assigned
Qualifications:
  • Bachelor's degree required, Accounting, Finance, or Business Administration strongly preferred
  • Minimum of six years of related experience in the professional services industry, required
  • Minimum of two years supervisory experience, required
  • Collections experience, required
  • Experience in legal or other professional services environment, strongly preferred
Technical Skills:
  • Advanced proficiency in the Microsoft Office suite, required
  • Expertise with financial and collection software, required
  • Sophisticated acumen in data analysis and tools, strongly preferred
Performance Traits:
  • Projects a strong, credible leadership presence within the team and Firm
  • Demonstrates a natural inclination toward providing exemplary service and upholding high standards of excellence
  • Cultivates strong relationships and fosters trust among partners, clients, and colleagues
  • Strives for continuous improvement by assessing current practices, seeking feedback, staying updated on industry trends, and implementing best practices
  • Communicates clearly and professionally, with refined verbal articulation and precise written correspondence
  • Applies disciplined organizational skills and effective prioritization to consistently achieve desired results
  • Demonstrates resilience and composure in challenging situations, maintaining focus and determination to overcome obstacles
  • Takes accountability for actions and outcomes
  • Possesses a genuine propensity for self-reflection, collaboration, and teamwork
  • Demonstrates sharp critical thinking, problem-solving, and analytical skills
  • Is honest, trustworthy, and reliable
Management Accountabilities:
  • Departmental performance and achievement of assigned goals
  • Timely addressing of performance issues
  • Recruiting, interviewing, and transition of assigned staff
  • Annual performance assessment process
  • Professional development, training, and mentoring
  • Staff PTO

Mayer Brown is an equal opportunity employer and welcomes applications from diverse candidates. We offer competitive compensation and comprehensive benefits, including medical/dental/vision/life/and AD&D insurance, 401(k) savings plan, back-up childcare and eldercare, generous paid time off (PTO), and opportunities for professional development and growth.