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Front Desk Manager

2 months ago

San Francisco, California, United States San Francisco Institute of Esthetics and Cosmetology Full time
Job Title: Full-time Front Desk Manager

Company Information: Located in the heart of San Francisco's Castro district, Jungle Red is committed to offering the highest standard in hair care. Our staff is internationally trained, and we provide each client with a personalized look using our expertise and the finest hair care products.

Job Description:

We are seeking an energetic, organized, and detail-oriented individual to work as a full-time receptionist in our six-stylist hair salon. This role requires excellent customer service skills and a proactive attitude.

Key Responsibilities:
  • Answering phone calls and responding to client inquiries
  • Checking email and returning messages in a timely manner
  • Scheduling appointments through STX Salon Software
  • Confirming appointments and ensuring seamless communication with clients and stylists
  • Restocking retail area and maintaining a clean and organized workspace
  • Opening and closing out the register, accurately handling cash and credit transactions
  • Providing exceptional customer service and ensuring client satisfaction
Qualifications:
  • Detail-oriented and proactive individual with excellent customer service skills
  • Organized and able to multitask in a fast-paced environment
  • Experience in customer service, reception, or a related field is preferred but not required
  • Microsoft Excel experience is a plus

Please submit your cover letter and resume in person at our salon or by email. We look forward to hearing from you