Medical Assistant

2 months ago

Janesville, Wisconsin, United States Mercy Health System Full time
Job Summary

We are seeking a highly skilled and compassionate Medical Assistant to join our team at Mercy Health System. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our healthcare team.

Responsibilities
  • Room patients, collect assessment data, and prepare patients for specific needs.
  • Assist in examination, treatment, and other clinic procedures.
  • Conduct laboratory procedures, screening tests, and quality improvement projects.
  • Answer telephone calls, respond to inquiries, and initiate triage slips for medical personnel.
  • Schedule appointments and enter appointment dates and times into the computerized scheduler.
  • Conduct reminder calls to patients.
  • Register patients, verify records, and make necessary changes in the computer system and patient charts.
  • Coordinate referrals for patients through insurance and other physician offices.
  • Collect payment from patients and issue receipts as needed.
  • Prepare and maintain patient charts.
  • Maintain and order supplies.
Requirements
  • Graduate of a medical assistant program accredited by the Accrediting Bureau of Health Education Schools (ABHES) or the Commission on Accreditation of Allied Health Education Programs (CAAHEP).
  • Experience in a clinic setting is preferred.
  • Approved CPR or BLS certification required within 90 days.
  • Medication injection training and pharmacology is a required competency for medication administration.
Physical Demands

The Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations.

Manual dexterity is needed to operate equipment, perform procedures, and use a telephone and keyboard. The ability to lift and transfer patients is also required.

This job requires the employee to exert 10 to 25 pounds of force frequently and 25 to 50 pounds of force occasionally.

Pushing and pulling equipment to provide care is also a requirement.

Culture of Excellence Behavior Expectations

To perform the job successfully, an individual should demonstrate the following behavior expectations:

  • Quality: Follows policies and procedures, adapts to and manages changes in the environment, demonstrates accuracy and thoroughness, looks for ways to improve and promote quality, applies feedback to improve performance, and manages time and prioritizes effectively to achieve organizational goals.
  • Service: Responds promptly to requests for service and assistance, follows the Mercyhealth Critical Moments of service, meets commitments, abides by MH confidentiality and security agreement, shows respect and sensitivity for cultural differences, and effectively communicates information to partners.
  • Partnering: Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions, exhibits objectivity and openness to other's views, demonstrates a high level of participation and engagement in day-to-day work, gives and welcomes feedback, generates suggestions for improving work, and embraces teamwork and supports positive change.
  • Cost: Conserves organization resources, understands fiscal responsibility, works within approved budget, develops and implements cost-saving measures, and contributes to profits and revenue.

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