Program Manager, IP Operations

1 month ago

Austin, Texas, United States META Full time
Job Summary:

We're seeking a highly skilled Program Manager to join our global Intellectual Property (IP) Operations team at Meta. As a key member of our team, you will be responsible for driving strategic and programmatic initiatives to enhance and advance mitigation against violations of Meta's IP policies and procedures.

As a Program Manager within our IP Operations team, you will set goals and priorities for core operational workflows, measuring the health and effectiveness of enforcement against intellectual property violations. You will also set strategy for key program investments to increase efficiency and improve operational processes and maturity.

Key Responsibilities:

Set goals and execute strategy as a business owner for a core operational workflow(s), measuring effectiveness via metrics and key performance indicators, tracking resourcing and capacity, and monitoring the overall health of the program.

Build out and strengthen operational processes and systems to deliver on efficient IP reporting, innovative risk mitigation, and operational health.

Drive and enable strategies and roadmaps for prioritized operational investments and align to broader organizational goals across our global IP program.

General program management to identify opportunities and see challenges before they arise, predict roadblocks, strengthen cross-functional relationships, and execute on plans.

Ideate and inform development of team goals. Work with team members on strategies for executing, measuring progress, and sharing results that enable the team to identify efficiency gains and improvements, while developing and partnering on upstream product-driven solutions at scale.

Develop, lead, and influence solutions to optimize operational processes that reduce IP violations and improve quality and efficiency in supporting reports from rights holders, working closely with key cross-functional partners, including Product, Engineering, Legal, Policy.

Expertly negotiate, assess, and communicate trade-offs for operational decisions with the broader cross-functional team to optimize processes and increase maturity.

Align and support operational readiness needs, workflow change delivery, and program consultation as related to IP workflows.

Hold stakeholders accountable when progress on operational readiness is in jeopardy, while maintaining respectful relationships in difficult situations.

Drive effective, concise, and persuasive program communications, including root cause analysis, internal/external escalations coordination, and communications to leadership, and business recommendations for broader stakeholder groups.

Understand Meta's strategic, legal, and compliance position and deliver outcomes that are aligned with our mission and recognized best in the industry.

Requirements:

7+ years of relevant experience working in consulting, strategy, operations, or equivalent program management experience or educational degree in project management, business, marketing, finance, or operations.

Effective critical thinking and experience leveraging data to anticipate and unblock problems and drive solutions.

Proven time-management and organizational skills.

Experience working with engineering teams to develop and improve operational systems and tools.

Experience driving collaboration of cross-functional teams, coordinating effectively, and inspiring others.

Experience resolving conflicts by finding win-win scenarios, identifying trade-offs, and setting clear priorities.

Experience in controlling risk and setting priorities.

Experience communicating effectively via various formats, timezones, and audiences, including within operations teams and across with key stakeholders and senior leadership.

Preferred Qualifications:

Experience & expertise working in IP, legal/compliance areas, or trust and safety roles.

Data skills and reporting experiences with demonstrated skill in using data to communicate impact.

Experience resolving and communicating about issues with both technical and non-technical audiences.

Experience influencing across functional organizations and/or teams with varying priorities or business goals.

Experience working across global regions.

Compensation:

$118,000/year to $172,000/year + bonus + equity + benefits

  • Operations Manager, IP Products

    1 month ago

    Austin, Texas, United States Tenstorrent Full time

    Operations Manager, IP ProductsTenstorrent is a leading innovator in cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. Our team of technologists has developed a high-performance RISC-V CPU from scratch, and we're passionate about building the best AI platform possible. We value collaboration, curiosity,...

  • Senior Program Manager

    1 month ago

    Austin, Texas, United States Advanced Micro Devices , Inc. Full time

    Transforming Lives with AMD TechnologyWe're on a mission to build innovative products that accelerate next-generation computing experiences. As a key member of our team, you'll play a crucial role in driving engineering initiatives from concept to execution. Your expertise will help us push the limits of innovation and solve the world's most pressing...

  • IP Legal Secretary

    1 month ago

    Austin, Texas, United States Wegman Full time

    Job OverviewWegman is seeking a highly skilled IP Legal Secretary to join our team. As a key member of our legal department, you will provide administrative support to our patent prosecution team.Key ResponsibilitiesProvide administrative support to our patent prosecution team, including preparing and filing patent applications and responses.Assist with...

  • Strategic Product Marketing Manager for Processor IP Solutions

    4 weeks ago

    Austin, Texas, United States Synopsys Full time

    bJobSummary:/bbrbrWeareseekingaskilledStrategicProductMarketingManagertodrivedemand,awareness,andperceptionforourRISC-VCPU,NPU,DSP,andotherprocessorIPproducts.TheidealcandidatewillhaveadeepunderstandingoftheprocessorIPmarketandecosystem,aswellastheabilitytoarticulatetechnicalconceptsintocompellingcustomer-focusedmessaging.brbrbKeyResponsibilities:/bbrbr-Deve...

  • Staff Program Manager

    4 weeks ago

    Austin, Texas, United States ProCore CPA Full time

    About Procore TechnologiesProcore Technologies is a leading provider of construction management software, helping to transform one of the least digitized and most dangerous industries in the world.Our SaaS platform is built for real people with real experiences, empowering Groundbreakers to develop and transform the communities we all live in.We're a diverse...

  • Senior Manager of Field Operations

    4 weeks ago

    Austin, Texas, United States Charter Communications Full time

    Job SummaryCharter Communications is seeking a highly skilled Senior Manager of Field Operations to oversee the daily operation of all activities supporting field operations. This includes installation, service, and line activities, as well as managing employees and projects in those areas to ensure work is handled expediently and within Charter...

  • Senior Field Operations Manager

    4 weeks ago

    Austin, Texas, United States Spectrum Full time

    Job SummaryAs a Senior Field Operations Manager at Spectrum, you will be responsible for overseeing the daily operations of field activities, including installation, service, and line activities. You will ensure that all employees and projects in these areas are handled expediently and within Charter specifications.Key ResponsibilitiesOversee the management...

  • Senior Program Manager, Business Operations, Program Management Office

    4 weeks ago

    Austin, Texas, United States Amazon Full time

    Are you a seasoned program manager looking to take on a new challenge? We may have the perfect opportunity for you at Amazon Business. We are revolutionizing the business-to-business (B2B) landscape, leveraging technology to assist our customers in streamlining procurement and purchasing operations, transforming them into valuable assets for their...

  • Senior Field Operations Manager

    1 month ago

    Austin, Texas, United States Spectrum Full time

    Job SummaryAs a Senior Field Operations Manager at Spectrum, you will be responsible for leading a team of professionals to ensure exceptional customer service and efficient execution of field activities in assigned management areas. You will oversee the daily operation of all activities supporting field operations, including installation, service, and line...

  • Facilities Operations and Emergency Program Manager

    4 weeks ago

    Austin, Texas, United States Manpower Engineering Full time

    Job Title: Facilities Operations and Emergency Program ManagerManpowerGroup, a leading global workforce solutions company, is seeking a highly skilled Facilities Operations and Emergency Program Manager to join their team. The successful candidate will be responsible for managing the tactical execution of day-to-day operations of all company facilities,...

  • Senior Field Operations Manager

    4 weeks ago

    Austin, Texas, United States Charter Communications Full time

    Job SummaryCharter Communications is seeking a highly skilled Senior Field Operations Manager to oversee the daily operation of all activities supporting field operations, including installation, service, and line activities. The ideal candidate will have a strong background in cable television products and services, as well as experience in managing complex...

  • Infection Prevention Manager

    1 month ago

    Austin, Texas, United States St. David's HealthCare Full time

    Job SummaryThe Infection Prevention Manager is a healthcare professional responsible for improving outcomes across the continuum of care. This position provides oversight for the Infection Prevention, Surveillance and Control Program, collects and abstracts data from charts, and translates the data into actionable information.Key ResponsibilitiesPlan and...

  • Administrative Associate, BBA International Programs, Texas McCombs

    4 weeks ago

    Austin, Texas, United States University of Texas at Austin Full time

    As an Administrative Associate, you will provide critical support to the BBA International Programs team at the University of Texas at Austin. Your responsibilities will include:Handling purchasing and payment processes, including entertainment and food forms, purchase orders, ProCard use, invoices, and reimbursements.Processing various program contracts and...

  • Senior Program Manager, Amazon Business Operations

    1 month ago

    Austin, Texas, United States Amazon Full time

    Job SummaryAmazon is seeking a Senior Program Manager to lead the Program Management Office (PMO) for Worldwide Amazon Business Operations. The PMO's mission is to drive business growth by streamlining processes, reducing risk, and enhancing business rhythm through continuous learning and improvement.Key ResponsibilitiesOversee the PMO's mission and...

  • Program Manager, Global Customer Programs

    4 weeks ago

    Austin, Texas, United States SailPoint Technologies Full time

    Job Title: Program Manager, Global Customer ProgramsAt SailPoint, we are seeking a highly skilled Program Manager to join our Digital Customer Success and Strategy team. As a Program Manager, Global Customer Programs, you will play a pivotal role in spearheading the creation of innovative, scalable programs that enhance customer engagement, accelerate...

  • Senior Program Manager, Hardware Engineering Operations

    4 weeks ago

    Austin, Texas, United States Apple Full time

    As a Senior Program Manager, you will be responsible for driving and delivering on key operational initiatives from ideation through implementation. You will plan, coordinate, drive, and report on internal business intelligence initiatives which inform critical business decisions.This is a great opportunity for a self-driven individual to utilize their...

  • Senior Program Manager, Amazon Delivery Central Operations

    4 weeks ago

    Austin, Texas, United States Amazon Full time

    Amazon is seeking a Senior Program Manager to drive new initiatives and program launches for the Amazon Delivery Central Operations team. This role will focus on integrating the roadmap for AMXL, Amazon's extra-large delivery service.The Senior Program Manager will be a key member of strategic initiatives that will continue to improve last-mile processes to...

  • Staff Program Manager

    4 weeks ago

    Austin, Texas, United States ProCore CPA Full time

    About Procore TechnologiesProcore Technologies is a leading provider of construction management software, revolutionizing one of the least digitized and most hazardous industries worldwide.Our SaaS platform is designed for real people with real experiences, empowering Groundbreakers to develop and transform the communities we all live in.We are a diverse...

  • Senior Program Manager for Business Operations and Growth Development

    1 month ago

    Austin, Texas, United States Amazon Full time

    Job Summary:We are seeking a highly skilled Sr. Program Manager to join our central Growth & Development Business Operations org. The ideal candidate will have a strong background in program management, with experience in developing and managing business operations' 'Rhythm of the Business.'Key Responsibilities:Develop and manage Business Operations' 'Rhythm...

  • Data Center Security Systems Manager

    4 weeks ago

    Austin, Texas, United States Oracle Full time

    Job DescriptionThe Global Physical Security (GPS) Data Center Systems Team is responsible for managing technology that enables the GPS Operations Data Center Team to provide physical protection to Data Center property, assets, and infrastructure.Oracle utilizes internal owned Data Center locations and third-party external Data Centers managed by co-location...