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Key Carrier Coordinator

2 months ago

Nashville, Tennessee, United States HomeGoods Full time
About the Role

We are seeking a highly skilled and motivated Key Carrier Coordinator to join our team at HomeGoods. As a Key Carrier Coordinator, you will play a critical role in maintaining the overall success of our store by providing exceptional customer service, leading by example, and ensuring that our store runs smoothly and efficiently.

Key Responsibilities
  • Customer Service: Create a positive and engaging customer experience by providing personalized attention, answering questions, and resolving issues in a timely and professional manner.
  • Leadership: Act as a role model and leader, demonstrating a strong work ethic, and setting the tone for a positive and productive work environment.
  • Store Operations: Ensure that all store operations are running smoothly, including opening and closing procedures, inventory management, and maintaining a clean and organized store environment.
  • Team Management: Supervise and coach a team of associates, providing guidance, feedback, and recognition to ensure that they are meeting their goals and objectives.
  • Problem-Solving: Identify and resolve problems in a timely and effective manner, using sound judgment and decision-making skills.
  • Communication: Communicate effectively with management, associates, and customers, using clear and concise language, and actively listening to their needs and concerns.
Requirements
  • Availability: Must be available to work a flexible schedule, including nights, weekends, and holidays.
  • Leadership Experience: 6 months of leadership experience in a retail environment.
  • Customer Service Skills: Excellent customer service skills, with the ability to provide personalized attention and resolve issues in a timely and professional manner.
  • Communication Skills: Strong communication skills, with the ability to communicate effectively with management, associates, and customers.
  • Problem-Solving Skills: Strong problem-solving skills, with the ability to identify and resolve problems in a timely and effective manner.
What We Offer

We offer a competitive salary, benefits package, and opportunities for career growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service and leading a team to success, we encourage you to apply for this exciting opportunity.