Technical Program Manager
3 days ago
At Quality IT Resourcing, we are seeking an experienced Technical Program Manager to lead our healthcare transformation initiatives. As a key member of our team, you will be responsible for overseeing large-scale, complex healthcare digital transformation, legacy modernization, and telehealth implementation programs.
Key Responsibilities:- Provide end-to-end oversight of large-scale, complex healthcare digital transformation, legacy modernization, and telehealth implementation programs.
- Ensure delivery within scope, budget, schedule, and quality standards.
- Collaborate with Technical Architects and Product/Business consultants to assess customer technology and develop modernization roadmap and implementation plan.
- Drive modernization of legacy technologies into modern stacks using React, microservices, and cloud platforms.
- Lead large engagements from the discovery phase, understanding customer needs.
- Develop implementation roadmaps and manage execution within scope, budget, and timelines.
- Manage stakeholder expectations effectively.
- Develop compelling business value propositions and calculate return on investment (ROI).
- Quantify outcomes to demonstrate program benefits.
- Engage with diverse internal teams and customer stakeholders to deliver optimal services.
- Operate effectively in a global environment, managing teams across multiple time zones to balance cost and quality.
- Professionally handle challenging customer relationships.
- Implement strategies to resolve conflicts and maintain positive client engagements.
- Develop and oversee program budgets.
- Optimize resource allocation to meet program constraints.
- Define key performance indicators (KPIs) to monitor program performance.
- Deliver detailed reports and insights to senior management and stakeholders.
- Lead, mentor, and develop program teams.
- Foster a collaborative and high-performance culture.
- Stay abreast of emerging technologies in virtual healthcare.
- Integrate innovative solutions to enhance patient care and operational efficiency.
- Bachelor's degree in Computer Science, IT, Healthcare Informatics, or related field; Master's preferred.
- Certifications: Mandatory PgMP or PMP; preferred certifications in cloud technologies, microservices, or healthcare IT systems.
- Domain: AHM-250 or F-AHM certifications.
- 18+ years in technical program management within healthcare.
- Proven experience implementing virtual health solutions, legacy modernization and technology transformation initiatives for US healthcare customers.
- Expertise in modern digital stacks (React, cloud platforms like AWS/Azure/GCP, microservices).
- Global experience managing teams across cultures (Service industry background preferred).
- Extensive stakeholder and vendor management.
- Strong leadership and team management abilities.
- Strategic planning and analytical thinking.
- Excellent communication and negotiation skills.
- Proactive problem-solving.
- Familiarity with Agile/Scrum methodologies.
- Adaptable, professional, collaborative, customer-centric.
Minneapolis, MN. Candidate should be prepared to work onsite for the first 2-3 months, with potential for hybrid or remote work based on business conditions.
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