Technical Program Manager

3 days ago


Minneapolis, Minnesota, United States Quality IT Resourcing Full time
Job Title: Technical Program Manager - Healthcare Transformation

At Quality IT Resourcing, we are seeking an experienced Technical Program Manager to lead our healthcare transformation initiatives. As a key member of our team, you will be responsible for overseeing large-scale, complex healthcare digital transformation, legacy modernization, and telehealth implementation programs.

Key Responsibilities:
  • Provide end-to-end oversight of large-scale, complex healthcare digital transformation, legacy modernization, and telehealth implementation programs.
  • Ensure delivery within scope, budget, schedule, and quality standards.
  • Collaborate with Technical Architects and Product/Business consultants to assess customer technology and develop modernization roadmap and implementation plan.
  • Drive modernization of legacy technologies into modern stacks using React, microservices, and cloud platforms.
  • Lead large engagements from the discovery phase, understanding customer needs.
  • Develop implementation roadmaps and manage execution within scope, budget, and timelines.
  • Manage stakeholder expectations effectively.
  • Develop compelling business value propositions and calculate return on investment (ROI).
  • Quantify outcomes to demonstrate program benefits.
  • Engage with diverse internal teams and customer stakeholders to deliver optimal services.
  • Operate effectively in a global environment, managing teams across multiple time zones to balance cost and quality.
  • Professionally handle challenging customer relationships.
  • Implement strategies to resolve conflicts and maintain positive client engagements.
  • Develop and oversee program budgets.
  • Optimize resource allocation to meet program constraints.
  • Define key performance indicators (KPIs) to monitor program performance.
  • Deliver detailed reports and insights to senior management and stakeholders.
  • Lead, mentor, and develop program teams.
  • Foster a collaborative and high-performance culture.
  • Stay abreast of emerging technologies in virtual healthcare.
  • Integrate innovative solutions to enhance patient care and operational efficiency.
Requirements:
  • Bachelor's degree in Computer Science, IT, Healthcare Informatics, or related field; Master's preferred.
  • Certifications: Mandatory PgMP or PMP; preferred certifications in cloud technologies, microservices, or healthcare IT systems.
  • Domain: AHM-250 or F-AHM certifications.
  • 18+ years in technical program management within healthcare.
  • Proven experience implementing virtual health solutions, legacy modernization and technology transformation initiatives for US healthcare customers.
  • Expertise in modern digital stacks (React, cloud platforms like AWS/Azure/GCP, microservices).
  • Global experience managing teams across cultures (Service industry background preferred).
  • Extensive stakeholder and vendor management.
  • Strong leadership and team management abilities.
  • Strategic planning and analytical thinking.
  • Excellent communication and negotiation skills.
  • Proactive problem-solving.
  • Familiarity with Agile/Scrum methodologies.
  • Adaptable, professional, collaborative, customer-centric.
Work Location:

Minneapolis, MN. Candidate should be prepared to work onsite for the first 2-3 months, with potential for hybrid or remote work based on business conditions.



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