Admissions Support Specialist
2 weeks ago
As a key member of our team, the Patient Access Specialist plays a vital role in facilitating patient admissions and ensuring a seamless experience for those seeking medical services. This position is integral to the operational success of our healthcare facility, where we prioritize both patient care and regulatory compliance.
Key Responsibilities:
- Accurately assign Medical Record Numbers (MRNs) and perform essential medical necessity checks.
- Provide clear patient instructions and collect necessary insurance information.
- Process physician orders efficiently while maintaining exceptional customer service standards.
- Manage the telephone switchboard to handle all incoming, outgoing, and inter-office communications.
- Conduct audits of patient accounts to ensure compliance with quality standards.
- Pre-register patient accounts and verify eligibility through insurance systems.
- Explain treatment consent forms to patients and secure required signatures.
- Utilize Advanced Beneficiary Notice (ABN) software to screen for medical necessity.
Qualifications:
- Minimum of 1 year of customer service experience.
- High School Diploma or GED is required.
- Certification in Revenue Cycle Management (CRCR) is required within 6 months of hire, with company-sponsored training available.
Why Join Us:
At Ensemble Health Partners, we are committed to fostering a supportive and inclusive workplace. Our associates are our greatest asset, and we provide a comprehensive benefits package that promotes the physical, emotional, and financial well-being of our team members and their families.
We believe in recognizing and rewarding hard work through various incentive programs and opportunities for professional growth. Join us in our mission to enhance healthcare delivery and make a meaningful impact in our communities.
Equal Opportunity Employer:
Ensemble Health Partners is proud to be an equal employment opportunity employer. We do not discriminate based on any protected characteristics and are dedicated to providing reasonable accommodations for qualified individuals with disabilities.
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