Host - Customer Relations

7 days ago


Vicksburg, Mississippi, United States Bally's Corporation Full time

Bally's Corporation is seeking an experienced Casino Host to join our team. This role involves fostering a positive relationship with high-value players and promoting their loyalty to our casino.

Key Responsibilities:
  • Establish and maintain good will among customers through personalized interactions and rewards.
  • Nurture ongoing dialogue with valued table and slot players, ensuring they feel appreciated and engaged.
  • Exercise sound judgment when granting complimentary offers, balancing player satisfaction with fiscal responsibility.
  • Maintain accurate records in the Customer Management Platform and stay informed about all marketing promotions.
Qualifications:
  • Demonstrate common sense and analytical skills to carry out instructions and resolve complex problems.
  • Possess strong proficiency in Microsoft Excel and Word.
  • Hold a valid Mississippi State Gaming License.

The annual salary range for this position is $60,000 - $80,000, depending on experience. Benefits include:

  • A 401(K) plan with company match
  • Comprehensive health coverage, including medical, dental, and vision
  • Employee Stock Purchase Plan
  • Perks and Childcare discounts

We value a dynamic work environment and provide opportunities for professional growth and development.


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