Assistant Store Manager

6 months ago

Vicksburg, United States Community Choice Financial Family of Brands Full time
Overview:

Our Assistant Store Managers develop their leadership skills in real time by assisting the Store Manager with account management (collections), customer outreach, and risk management. You will take part in overseeing, training, and coaching customer service representatives in the store while being a champion for compliance and ensuring Company standards are met. Your attention to detail and ability to follow the playbook will help foster the professional, respectful environment our customers and employees value. 

Responsibilities:

Train, coach, and supervise Customer Service Team Members to ensure adherence to quality standards, safety procedures, and Company policies.

 

Assess risk to identify acceptance or rejection of financial transactions, evaluate and accurately process loan/pawn applications, check cashing transactions and/or other relevant business.

 

Develop customer relationships to build new business, maintain store profitability, and further brand loyalty and recognition. Educate customers on all product offerings through the cycle of their financial transaction.

 

Work to grow your store by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in & hosting in-store & community events.

 

Participate in the hiring process for Customer Service Representative candidates.

 

Maintain office security and conduct proper opening and closing procedures, including management of vault, cash drawer, and bank deposits.

 

Oversee account management and recovery processes while maintaining a focus on customer service to prevent loss and charge off accounts, including collection calls.

 

Ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Conduct store audits to further ensure compliance of staff.

 

Monitor and maintain store appearance and address basic facility needs, including scheduling maintenance services. 

 

Assist in running the store and day-to-day operations in the absence of the Store or Area Manager.  

 

Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.

 

Utilize strong interpersonal skills to communicate and interact with customers and Team Members at all levels.

 

Ability to maintain a full-time work schedule with regular in-person attendance, including some weekend hours, is required for this position. A full-time work schedule for this position includes, at a minimum, 40-hours per week.*

 

*Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand entity and at the sole discretion of the Company. Speak with your recruiter for the most up-to-date hourly requirements.

Qualifications:
  • High School Diploma or equivalent required
  • Minimum one year of key holder, supervisory, and/or management experience in retail, convenience store, grocery, financial or service industry
  • Excellent verbal and written communication skills
  • Ability to work phone, Point of Sale, Microsoft Office, and other systems
  • Must be at least 18 years of age (19 in Alabama)
  • Ability to successfully pass a criminal background check required (certain state and local applicant exemptions may apply)
  • Physical demands for this position frequently include: the ability to remain in a stationary position, the ability to lift and move up to 25 pounds, the ability to move about freely inside and outside of the store, and the operation of mechanical controls, such as a keyboard.

 

Preferred Qualifications and Skills

  • Leadership in a sales or customer service-oriented position
  • Experience in retail, sales, or financial industry
  • Bilingual English/Spanish is a plus and may be required for certain locations
What We Offer:

Our Benefits Include**:

 

  • A comprehensive new hire training program designed to help set you up for success
  • Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development
  • Paid on-the-job training & professional development programs
  • Multiple coverage levels for Medical, Dental, & Vision
  • Group Health & Wellness Program, plus special savings on retail items, travel, entertainment, and more
  • Traditional 401(k) and Roth 401(k) with Company match
  • Options for Flexible Spending Accounts or Health Savings Accounts
  • Basic and AD&D Life Insurance
  • Optional pet insurance
  • Voluntary benefits, including short-term and long-term disability insurance, accident, critical illness, and hospital confinement insurance
  • Paid Time Off (Accrue approximately 6* days in your first year of employment, plus additional days in following years. Eight days in CA, CO, AZ, MI, and OR.)
  • Diverse Culture and Inclusive Environment

**Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.

 

 

 

About Us

 

The Community Choice Financial ® Family of Brands ("CCF" or the “Company”) is a leading retailer of financial services to unbanked and underbanked consumers. CFF is the parent company to eleven brands including Cash 1®, Check Into Cash®, CheckSmart®, Easy Money®, InstaLoan®, Rapid Cash®, and Speedy Cash®, TitleBucks®, and TitleMax®. With more than 1,700 retail storefronts and several online products available in 20+ states, CCF is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.

 

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate.  Requirements, skills and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.

 

Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com, @titlemax.com or @titlemax.biz. In-store positions are in-person only, remote options not available.

 

The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal opportunity employer.

  • Store Manager

    2 weeks ago

    Vicksburg, United States Central Network Retail Group, LLC (CNRG) Full time

    SummaryStore Managers are responsible for the complete day-to-day operation of the store. Store Managers are responsible for maximizing store sales and profitability and minimizing expenses while ensuring that the store is optimally stocked and merchandised and that each customer has an exceptional experience. Store Managers instill CNRG’s culture and...

  • Store Assistant

    2 weeks ago

    Vicksburg, Mississippi, United States Circle K Full time

    About the Role: As a Store Assistant at Circle K, your primary responsibility will be to provide top-notch customer service and support to our customers. This includes processing transactions accurately, handling customer complaints professionally, and ensuring that our store is clean and well-maintained at all times.

  • Assistant Manager

    2 days ago

    Vicksburg, Mississippi, 39183, Warren County, MS, United States Loves Travel Stops & Country Store Full time

    Req ID: 452012Address: 700 Ceres Blvd Vicksburg, MS, 39183 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) – 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program * Hiring Immediately  ...

  • Checkout Assistant

    2 weeks ago

    Vicksburg, Mississippi, United States Central Network Retail Group Full time

    Job SummaryThis Checkout Assistant position is an excellent opportunity for individuals who enjoy working with people and are detail-oriented. As a member of our retail team, you will be responsible for processing transactions, maintaining store appearance, and providing excellent customer service.Essential DutiesProcess customer transactions accurately and...

  • Diesel Technician

    4 months ago

    Vicksburg, United States Loves Travel Stops & Country Store Full time

    Req ID: 443673Address: 700 Ceres Blvd Vicksburg, MS, 39183 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) – 100% match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development * Hiring Immediately  Welcome to Love’s! Diesel...

  • Assistant Manager

    8 months ago

    Vicksburg, United States BBWI Investments Full time

     Restaurant Assistant General Manager  The Job:  As a SONIC Drive-In Assistant General Manager, you are responsible for overseeing and managing the daily operations of the Drive-In in conjunction with the General Manager to provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience at the Sonic Drive-In....

  • Tire Technician

    3 months ago

    Vicksburg, United States Loves Travel Stops & Country Store Full time

    Req ID: 442070Address: 700 Ceres Blvd Vicksburg, MS, 39183 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) – 100% match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development * Hiring Immediately Welcome to Love’s!Tire...

  • Diesel Technician

    5 months ago

    Vicksburg, United States Loves Travel Stops & Country Store Full time

    Req ID: 443673Address: 700 Ceres Blvd Vicksburg, MS, 39183 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) – 100% match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development * Hiring Immediately  Welcome to Love’s! Diesel...

  • Tire Technician

    5 months ago

    Vicksburg, United States Loves Travel Stops & Country Store Full time

    Req ID: 442070Address: 700 Ceres Blvd Vicksburg, MS, 39183 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) – 100% match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development * Hiring Immediately Welcome to Love’s!Tire...

  • Restaurant Crew Member

    5 months ago

    Vicksburg, United States Loves Travel Stops & Country Store Full time

    Req ID: 444826Address: 700 Ceres Blvd Vicksburg, MS, 39183 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) – 100% match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development * Hiring Immediately Welcome to Love’s!Restaurant...

  • General Manager

    3 weeks ago

    Vicksburg, United States Community Choice Financial Family of Brands Full time

    Overview: As a General Manager, you will lead the success of your store and team by setting the bar high for performance and providing the white-glove experience our customers expect. You will coach, develop, and lead your team to reach Company objectives and serve as the trusted face of the store, helping to build brand recognition and drive business. Along...

  • General Manager

    4 weeks ago

    Vicksburg, United States Community Choice Financial Family of Brands Full time

    Overview: As a General Manager, you will lead the success of your store and team by setting the bar high for performance and providing the white-glove experience our customers expect. You will coach, develop, and lead your team to reach Company objectives and serve as the trusted face of the store, helping to build brand recognition and drive business. Along...

  • Store Operations Manager

    2 weeks ago

    Vicksburg, Mississippi, United States Rainbow Shops Full time

    Your Career Path at Rainbow ShopsWe offer a range of career opportunities for individuals who are passionate about retail and customer service. As a Sales Associate/Stock, you will have the opportunity to learn new skills, take on additional responsibilities, and advance your career within the company.BenefitsA competitive salary;Ongoing training and...

  • RETAIL DISTRICT MANAGER UNASSIGNED

    7 months ago

    Vicksburg, United States Dollar General Full time

    Overview Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low...

  • Shift Manager

    7 months ago

    Vicksburg, United States Carrols Corporation Full time

    Shift SupervisorOpportunity Awaits!Carrols Restaurant Group Inc. owns and operates more than 1,000 Restaurants under the BURGER KING and POPEYES brands with plans for continued growth, and we need great leaders on our team!!What Does a SHIFT SUPERVISOR do?· Operates the restaurant in the absence of a Manager· Inspires and guides their staff· Completes...

  • Manufacturing Operations Manager

    4 weeks ago

    Vicksburg, Mississippi, United States New South Quality Homes Full time

    We are seeking a skilled Manufacturing Operations Manager to oversee the production process at New South Quality Homes. This role is responsible for ensuring the efficient and safe manufacturing of manufactured housing.About the Role:The ideal candidate will have experience in managing production teams, troubleshooting issues, and implementing quality...

  • General Manager

    4 weeks ago

    Vicksburg, United States Sonic Full time

    Sonic Drive-In General Manager Vicksburg, Mississippi Apply Now As a SONIC Drive-In Assistant General Manager, you are responsible for overseeing and managing the daily operations of the Drive-In in conjunction with the General Manager to provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience at the Sonic...

  • Seasonal Merchandise Coordinator

    2 weeks ago

    Vicksburg, Mississippi, United States Belk Full time

    We are looking for a highly motivated Seasonal Merchandise Coordinator to join our team at Belk. In this role, you will be responsible for supporting the sales team in maintaining store standards and achieving sales goals.Key Responsibilities:SUPPORT THE SALES TEAM IN MAINTAINING STORE STANDARDSAchieve sales goals by increasing units sold per transaction and...

  • Service Desk Representative

    1 day ago

    Vicksburg, Mississippi, United States Circle K Full time

    Job Description: We are seeking a highly motivated Service Desk Representative to join our team at Circle K. In this role, you will be responsible for providing timely and effective support to customers, resolving their queries and concerns, and ensuring a positive in-store experience. You will also be responsible for operating cash registers, managing...

  • Retail Sales Associate

    2 months ago

    Vicksburg, United States Dillard's Full time

    Dillard's - Pemberton Square @ 3505 Pemberton Square Blvd - [Retail Associate / Store Receiver / Team Member / Both PT & FT schedules available] - As a Retail Sales Associate at Dillard's, you will: Greet and welcome guests and build relationships; Discover needs & sell merchandise; Enthusiasticly meet and exceed guest expectations; Assist in merchandising...