Player Engagement Specialist

6 days ago


Vicksburg, Mississippi, United States Bally's Corporation Full time

Job Summary

We are seeking a Player Engagement Specialist to join our team at Bally's Corporation. In this role, you will be responsible for enhancing the gaming experience of our high value players, promoting our casino offerings, and ensuring exceptional customer service.

Key Responsibilities

  • Identify and engage with high value players through regular communication and personalized recognition.
  • Maintain accurate information in our CMP system and stay up-to-date on all marketing promotions.
  • Exercise sound judgment when granting complimentary rewards to valued customers.

Requirements

  • A minimum of one to three years of experience in a related field or an equivalent combination of education and experience.
  • A strong proficiency in Microsoft Excel and Word.
  • A valid Mississippi State Gaming License.

Benefits

  • A comprehensive health coverage plan that includes medical, dental, and vision.
  • An Employee Stock Purchase Plan.
  • Access to Perks and Childcare discounts.

Estimated Salary: $70,000 - $90,000 per year



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