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SBA Relationship Manager III

2 months ago

Yakima, Washington, United States Gesa Credit Union Full time
Job Title: SBA Relationship Manager III

At Gesa Credit Union, we are seeking a highly motivated and experienced SBA Relationship Manager III to join our dynamic team. As a key member of our commercial lending team, you will be responsible for establishing, developing, and retaining customer relationships through referrals and business development.

Key Responsibilities:
  • Responsible for the annual production of $10 million or more in government guaranteed SBA 7(A) loans.
  • Be knowledgeable of and promote all credit union products and services with active referrals to credit union partners.
  • Makes a substantial number of outside, in-person calls on prospects and clients requiring extensive automobile travel.
  • Develops and maintains a referral source database for both local and the credit unions overall SBA marketing purposes.
  • Accept credit applications, interview loan applicants, review applications and credit histories.
  • Evaluate existing and projected company cash flow.
  • Ability to structure an SBA Loan: Develop and present loan proposals, including terms, conditions, and repayment structures, that align with both SBA requirements and the needs of the business.
  • Collaborate with the credit underwriting team to evaluate loan applications, assess risk, collateral and make recommendations for loan approval.
  • Maintain existing customer relationships; develop and expand new customer relationships.
  • Prepare detailed, complete, loan approval presentations for new credit applications, extensions, modifications, and renewal requests.
  • Monitor loans through periodic reviews and documentation in conjunction with Portfolio Manager, SBA Credit Analyst/Underwriter, and/or as requested.
  • Collect past due accounts and/or support SBA Lending Manager/Portfolio Manager in the collection of accounts.
  • Properly maintain credit files including file memos updating the status of the client relationship.
  • Maintain knowledge of and compliance with banking / credit union regulations including internal credit union policies.
  • Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined.
  • Serve as a liaison between branches and commercial loan officers to respond to referrals for new SBA business.
  • Maintain and protect all sensitive data utilizing the highest standard of confidentiality and professionalism.
  • Perform assigned duties in accordance with Gesa Credit Union and the SBA's Mission, Vision, and Core Values; and provide the members with timely, responsive and exceptional service in accordance with the credit union's customer service standards.
  • Understanding of the SBA Standard Operating Procedures (SOP's), including origination, servicing, and liquidation.
  • Perform job duties with limited daily supervision, exercising a high level of discretion and sound judgment.
  • Will be asked to coach, mentor, or train others and teach coursework as subject matter expert.
Requirements:
  • Over 5 years of commercial lending relationship management with an emphasis on SBA lending.
  • Advanced Treasury Management product knowledge.
  • Advanced ability to interpret financial statements and credit analysis.
  • Demonstrate excellent customer service via phone, email, and in-person and excellent communication and organizational skills.
  • Proficiency with standard office equipment and business software.
  • Some travel is required to develop markets, attend credit union training, site visits, attend SBA specific training, and fulfill duties.
  • High energy level and ability to sell to customers' needs.
  • Ability to close, prospect and have sales planning.
  • Analytical and problem-solving skills with prior consumer, and commercial lending experience, wide-ranging and in-depth knowledge of industry practices.
  • High school diploma or GED. Some college with focus on accounting, finance, or general business College degree preferred.
What We Offer:
  • Competitive Pay
  • Medical, Dental, Vision, and Life Insurance
  • 20 days/year accrual of Paid Time Off - Plus 10 Paid Holidays
  • 401(k) Match
  • Incentive Program
  • Tuition Assistance and Student Loan Repayment
  • Commuter Benefits
  • Paid Time Off to Volunteer in the Community
  • Product discounts
  • Engaging Work Environment
  • Rewards and Recognition Programs