Service Technician, Tier III
4 weeks ago
The Service Technician, Tier III, is a skilled professional responsible for diagnosing and repairing complex mechanical and electrical issues on heavy-duty trucks and equipment. This role requires a high level of technical expertise, strong problem-solving skills, and the ability to work efficiently in a fast-paced environment.
Key Responsibilities- Diagnose and repair complex mechanical and electrical issues on heavy-duty trucks and equipment
- Use precision instruments and technical shop machines to perform repairs and maintenance
- Read and understand technical publications, including online service software and service bulletins
- Learn to determine usability of all component parts and list and order needed parts using the dealer management system
- Complete work accurately and timely as outlined in published time standards guidelines
- Write and/or type a good description of all work performed on each individual repair using the dealer management system
- Perform all aspects of the job safely and in accordance with OSHA and Bruckner's rules and regulations
- High School Diploma desired
- Must possess and use good interpersonal skills to interact well with customers, vendors, and co-workers in a positive and constructive manner
- Must be able to read and write in English and understand computer-generated reports, office reports, invoices, etc.
- Must be able to operate various computer diagnostic devices, laptops, and tablets
- Involves essential ability to maneuver around, in, on, and under trucks in order to properly inspect and diagnose all types of problems and repairs
- Must be able to pass a physical and drug and alcohol screens during pre-employment screening, randomly, and/or as requested throughout employment
- Must be able to lift 50 pounds to the waist and 25 pounds to the shoulder
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