Water Damage Restoration Team Lead

20 hours ago


Rockville, Maryland, United States Resiliency Full time
Job Summary

We are seeking a highly skilled and experienced Crew Leader/Lead Water Mitigation Technician to join our team at Resiliency. As a key member of our water damage restoration team, you will be responsible for responding to water damaged structures both residential and commercial.

This is a critical role that requires a 'can-do' attitude, team work spirit, and a desire to do more than required. You will be the first person to enter the structure after the disaster/damage and need to be able to make the customer comfortable that their property is going to be handled with the best care.

Key Responsibilities
  • Communicate effectively with a variety of customers to understand their needs and concerns.
  • Inspect properties for water damage and develop a drying plan, including the setup of drying equipment, monitoring temperature, relative humidity, and moisture content in materials.
  • Extract water from flooded structures and remove damaged materials such as flooring, drywall, and cabinets.
  • Complete necessary paperwork to record all job notes and utilize proprietary software as required.
  • Clean and maintain all tools, equipment, and supplies.
  • Maintain and clean assigned vehicle.
  • Ensure customer satisfaction and happiness with the work performed.
  • IICRC/WRT certification is a must.
  • Be on call for after-hours emergencies as assigned by the Manager.
Requirements

This role requires a strong understanding of water damage restoration principles and practices, as well as excellent communication and interpersonal skills. You must be able to work independently and as part of a team, and be able to adapt to changing situations and priorities.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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