Platform Technical Advocate
2 weeks ago
We are seeking a Platform Technical Advocate to join our team at Paragon. As a key member of our team, you will be responsible for ensuring our customers have a seamless experience with our platform.
- Tech Issue Resolution: Diagnose and resolve complex technical issues reported by customers.
- Collaborate with customers to replicate issues in a controlled environment, providing clear explanations and updates throughout the process.
- Partner with the Engineering team to identify, prioritize, and resolve software bugs and system issues.
You will work closely with the Support and Engineering teams to troubleshoot and document new challenges. You will also assist in training and mentoring the Support team on technical best practices.
About the Role- $85,000 - $130,000 per year.
- Equity: 0.01-0.05%.
- Comprehensive benefits.
- Unlimited PTO.
- Dog-friendly office.
- Remote work options.
A typical day includes reviewing and prioritizing technical issues, engaging with customers, collaborating with the Support and Engineering teams, and working on post-mortem analysis for recently resolved major incidents.
-
Los Angeles, California, United States Pragma Platform Full timeAbout Pragma PlatformPragma Platform is dedicated to empowering game studios to succeed by providing a robust backend engine that enables them to launch live-service games.We are a remote-first team (PT time zone) that have scaled some of the largest games in the world, such as League of Legends and Destiny 2, and at studios like Riot, Bungie, and EA, as...
-
Platform Development Lead
1 month ago
Los Angeles, California, United States Fox Full timeAbout the Role:The Platform Development Lead will be responsible for leading a newly defined and talented team in building and enhancing backend services. This role offers compelling technical challenges and opportunities to influence strategic engineering direction. The team lead will support team members, provide opportunities for career development, and...
-
Game Services Integration Specialist
4 weeks ago
Los Angeles, California, United States Pragma Platform Full timeWe are seeking a passionate Game Services Engineer to play a pivotal role in ensuring the seamless integration and success of game studios utilizing the Pragma Platform.About UsPragma is supporting healthy and vibrant online communities by creating a backend game engine— a platform of services and tools that enable game studios to launch live-service...
-
Game Services Solutions Specialist
1 week ago
Los Angeles, California, United States Pragma Platform Full timeAbout the RoleWe are seeking a skilled Game Services Solutions Specialist to play a pivotal role in ensuring the seamless integration and success of game studios utilizing the Pragma Platform.The successful candidate will be responsible for engaging with game studios from around the world, bringing their expertise, collaboration, and problem-solving skills...
-
Live Service Operations Expert
3 weeks ago
Los Angeles, California, United States Pragma Platform Full timeAbout UsPragma Platform is a leading provider of backend game engine solutions, dedicated to supporting healthy and vibrant online communities.We've worked with top-tier investors and have partnered with industry leaders like Greylock, Upfront Ventures, and Insight Partners.The RoleWe're seeking an experienced Live Service Operations Expert to join our team....
-
Global Design Platform Advocate
7 days ago
Los Angeles, California, United States Canva Full timeJob DescriptionWe are seeking an experienced Director of Agency Partnerships to lead our global strategy for agency partnerships.The ideal candidate will have a proven track record of building and scaling programs that engage and incentivize partners.This role requires strong relationship-building skills, with the ability to position Canva as the platform of...
-
Senior Customer Advocate
6 days ago
Los Angeles, California, United States Feufo Inc Full timeSenior Customer Advocate - Job DescriptionFeufo Inc is a leading B2B SaaS provider offering solutions that empower the hospitality industry to automate operations, enhance guest experiences, and drive growth. Our innovative platform is used by hotels, vacation rentals, and property managers to streamline their day-to-day processes. We are seeking a Senior...
-
Software Innovation Leader
1 month ago
Los Angeles, California, United States Convoso Full timeAbout ConvosoConvoso is a leading provider of omnichannel contact center software, driven by innovation and a passion for continuous growth. Founded in 2006, the company has consistently pushed boundaries in its industry, shaping the future of lead generation contact centers.Our mission is to empower agents to convert leads faster, revolutionizing the call...
-
Product Development Manager
1 week ago
Los Angeles, California, United States Convoso Full timeAbout ConvosoConvoso is a leading-edge AI-powered contact center platform, specifically designed for revenue teams. With a rich history dating back to 2006, the company has consistently pushed the boundaries of innovation, creating solutions that drive customer growth while ensuring compliance with regulatory standards.Headquartered in Los Angeles, yet with...
-
Los Angeles, California, United States ZipRecruiter Full timeA forward-thinking data platform startup based in New York City is seeking an experienced Technical Lead to join their dynamic team. With a competitive salary of up to $180,000, plus equity and comprehensive benefits, this on-site role offers a unique opportunity to drive technical growth and innovation.Key ResponsibilitiesCollaborate with the CTO and...
-
Data Management Platform Strategist
7 days ago
Los Angeles, California, United States Irvine Technology Corporation Full timeJob OverviewWe are seeking an experienced AVP - Master Data Management (MDM) Platform Specialist to lead the implementation of our MDM platform and drive efficient data management across our global enterprise.This role plays a critical part in our Information Technology department, responsible for overseeing the Semarchy xDM platform. As the technical...
-
Cloud Platform Specialist
6 days ago
Los Angeles, California, United States BuildOps Full timeBuildOps is a fast-growing technology startup looking for a talented Cloud Platform Specialist to help us build out a critical function for our company.As a member of our team, your primary focus will be to help continue to build and enhance our industry-leading platform. You will be responsible for shipping high-quality software that powers many businesses...
-
Lead Software Engineer, Platform Development
1 month ago
Los Angeles, California, United States Centerfield Corporation Full timeSoftware Engineering Director Role at Centerfield CorporationWe are seeking a highly skilled and experienced software engineering director to lead our platform development team at Centerfield Corporation. As a seasoned professional in the field of software engineering, you will be responsible for driving innovation and ensuring the success of our platform...
-
Business Advisory Director
1 week ago
Los Angeles, California, United States Platform Accounting Group Full timeWe are seeking an experienced Business Advisory Manager to join our team at Platform Accounting Group.About the RoleThis is a leadership position that requires a strong understanding of accounting principles and practices. You will be responsible for overseeing the delivery of high-quality services to our clients, including financial statement preparation...
-
Technical Support Specialist
4 weeks ago
Los Angeles, California, United States Paragon Full timeKey Responsibilities:Triage, diagnose, and replicate complex technical issues reported by customers.Work directly with customers to understand their technical challenges, guiding them through troubleshooting and resolution processes.Collaborate with customers to replicate issues in a controlled environment, providing clear explanations and updates throughout...
-
Customer Success Advocate
3 weeks ago
Los Angeles, California, United States Employ and Relate Full timeCompany OverviewOur well-established and highly reputable client, Employ and Relate, is seeking a results-driven Customer Success Advocate to join their dynamic team.Job SummaryThe Customer Success Advocate is responsible for delivering exceptional customer support while ensuring long-term client success and satisfaction. This role combines technical service...
-
Technical Solutions Expert
2 weeks ago
Los Angeles, California, United States Paragon Full timeWe are seeking a highly skilled Technical Solutions Expert to join our team. In this role, you will be at the forefront of troubleshooting and resolving complex technical issues, ensuring our customers have a seamless experience with our platform.Tech Issue Resolution: Triage, diagnose, and replicate complex technical issues reported by customers.Work...
-
Technical Project Manager
2 weeks ago
Los Angeles, California, United States House of Blues Full timeJob OverviewWe are seeking a skilled Technical Project Manager to join our team at Live Nation. As a Technical Project Manager, you will be responsible for managing technical platform development, execution of sponsorship programs, and technology vendor management.
-
Senior Technical Architect
4 weeks ago
Los Angeles, California, United States Open Influence Full timeAs a Senior Technical Architect at Open Influence, you'll play a pivotal role in shaping the future of our AI-driven influencer marketing platform. With a strong focus on technical leadership and innovation, you'll drive the development of scalable backend and frontend systems using Python (Django) and React.We're seeking an experienced professional with a...
-
Senior Product Designer
1 month ago
Los Angeles, California, United States Fanatics Full timeAbout UsFanatics is a leading global digital sports platform that ignites the passions of global sports fans and maximizes the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming.Through our platform, sports fans can buy licensed fan...