Live Service Operations Expert
1 day ago
About Us
Pragma Platform is a leading provider of backend game engine solutions, dedicated to supporting healthy and vibrant online communities.
We've worked with top-tier investors and have partnered with industry leaders like Greylock, Upfront Ventures, and Insight Partners.
The Role
We're seeking an experienced Live Service Operations Expert to join our team. As a key member, you'll be responsible for maintaining, administering, and building our infrastructure resources.
Your Responsibilities
- Evaluate, maintain, and improve automated infrastructure tooling to ensure stability, scalability, and high availability.
- Deploy and configure the Pragma platform to support game studio needs.
- Work with game studios to solve or advise on infrastructure-specific issues.
- Develop runbooks and documentation to support training on tools, services, and processes used to operate the platform.
- Prioritize and manage multiple tasks efficiently, ensuring timely completion of projects.
- Collaborate with cross-functional teams to identify and implement process improvements.
Your Qualifications
- Proven experience in Live Service Operations, with a strong background in cloud computing and system administration.
- Expertise in AWS, with a focus on distributed systems and scalability.
- Strong understanding of game development pipelines and deployment methodologies.
- Ability to communicate complex technical concepts effectively to both technical and non-technical stakeholders.
- Self-motivated and able to work independently, with excellent time management skills.
Career Growth and Benefits
- Competitive salary range: $140K - $160K per year.
- Ongoing professional development opportunities, including training and conference sponsorships.
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