Live Service Operations Expert

1 day ago


Los Angeles, California, United States Pragma Platform Full time

About Us

Pragma Platform is a leading provider of backend game engine solutions, dedicated to supporting healthy and vibrant online communities.

We've worked with top-tier investors and have partnered with industry leaders like Greylock, Upfront Ventures, and Insight Partners.

The Role

We're seeking an experienced Live Service Operations Expert to join our team. As a key member, you'll be responsible for maintaining, administering, and building our infrastructure resources.

Your Responsibilities

  • Evaluate, maintain, and improve automated infrastructure tooling to ensure stability, scalability, and high availability.
  • Deploy and configure the Pragma platform to support game studio needs.
  • Work with game studios to solve or advise on infrastructure-specific issues.
  • Develop runbooks and documentation to support training on tools, services, and processes used to operate the platform.
  • Prioritize and manage multiple tasks efficiently, ensuring timely completion of projects.
  • Collaborate with cross-functional teams to identify and implement process improvements.

Your Qualifications

  • Proven experience in Live Service Operations, with a strong background in cloud computing and system administration.
  • Expertise in AWS, with a focus on distributed systems and scalability.
  • Strong understanding of game development pipelines and deployment methodologies.
  • Ability to communicate complex technical concepts effectively to both technical and non-technical stakeholders.
  • Self-motivated and able to work independently, with excellent time management skills.

Career Growth and Benefits

  • Competitive salary range: $140K - $160K per year.
  • Ongoing professional development opportunities, including training and conference sponsorships.

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