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HR Operations Specialist
2 months ago
The HR Operations Specialist supports and streamlines human resource functions throughout the organization. This position plays a key role in managing employee health and welfare programs, serving as a crucial link between staff and insurance providers. The role addresses benefits-related inquiries and fosters positive employee relations. Additionally, the HR Operations Specialist collaborates with other departments, such as Payroll and Accounting, to ensure seamless operations. This position also provides essential administrative support to the HR department, including maintaining records, managing files, and entering data into HRIS systems.
Key Responsibilities:
- Benefits Management: oversees health and welfare programs, including enrollments, modifications, and terminations.
- Interdepartmental Liaison: coordinates with various departments (payroll, benefits, etc.) to ensure smooth operations.
- Documentation Processing: manages necessary paperwork through payroll and insurance providers to guarantee accurate record-keeping and deductions.
- Data Management: acts as a subject matter expert, offering technical support and training to HR staff.
- Performance Review Support: assists in preparing for the performance evaluation process within HR systems.
- HRIS Maintenance: manages and updates HRIS, providing recommendations for system enhancements.
- Vendor Relations: serves as a point of contact between the organization and external benefits providers, including health, disability, and retirement plan vendors.
- Compliance and Documentation: completes I-9 forms and verifies documentation.
- Record Management: organizes and files documents into appropriate electronic employee records.
- Termination Processing: aids in the processing of employee terminations, including necessary paperwork and system updates.
- Audit Functions: conducts audits of payroll, benefits, and other HR programs, recommending corrective actions as needed.
- Employee Support: provides customer service by addressing employee inquiries and requests.
- Regulatory Knowledge: possesses a solid understanding of human resource principles, practices, and relevant employment laws.
- Confidentiality: handles sensitive information with the utmost confidentiality.
- Adaptability: maintains effectiveness amidst significant changes and challenges, adjusting to new teams and processes.
- Customer Orientation: prioritizes the customer perspective in decision-making and service delivery.
- Integrity: upholds a high level of ethical standards and trustworthiness.
- Quality Focus: ensures thoroughness and accuracy in all tasks.
- Commitment to Learning: strives for continuous improvement and excellence in job performance.
- Proactive Approach: takes initiative to achieve objectives and exceed expectations.
- Analytical Thinking: identifies issues and opportunities, making informed decisions based on available information.
- Diversity Appreciation: treats all individuals with respect and dignity.
- Bachelor's degree in Human Resources, Business Administration, or a related field is required.
- A minimum of 2 years of experience in Human Resources Administration or Coordination is essential.
- SHRM-CP certification is preferred.