Retail Front End Supervisor

4 days ago

Dayton, Ohio, United States TJ Maxx Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Front End Supervisor to join our team at TJ Maxx. As a key member of our store leadership team, you will be responsible for promoting an exceptional customer experience, leading a team of Associates, and driving sales growth.

Key Responsibilities
  • Lead by example, demonstrating outstanding customer service and promoting a positive store environment
  • Train and mentor Associates on front-end principles, ensuring they provide exceptional customer service and promote loyalty programs
  • Assign registers, support POS coverage needs, and coordinate breaks for Associates
  • Address customer concerns and issues promptly, ensuring a positive customer experience
  • Communicate effectively with management and Associates, prioritizing tasks and providing progress updates
  • Partner with management to identify and address training needs, ensuring Associate effectiveness
  • Ensure adherence to labor laws, policies, and procedures
  • Promote credit and loyalty programs, and support store shrink reduction goals
  • Promote safety awareness and maintain a safe environment
Requirements
  • Available to work a flexible schedule, including nights and weekends
  • Strong understanding of merchandising techniques
  • Capable of multi-tasking and prioritizing tasks
  • Strong communication and organizational skills with attention to detail
  • Able to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors
  • Able to train others
  • 1 year retail experience and 6 months of leadership experience
Benefits

TJ Maxx offers a comprehensive benefits package, including associate discount, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care and cell phone discounts, pet and legal insurance, credit union, referral bonuses, and more.

Eligible associates may also receive 401(k) match, medical, dental, and vision insurance, HSA, health care FSA, life insurance, short and long-term disability, paid parental leave, paid holidays, vacation, and sick time, auto and home insurance discounts, scholarship program, and adoption assistance.

Actual benefits may vary based on eligibility and company policies.

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