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Retail Operations Supervisor
2 months ago
We are seeking a highly skilled and experienced Retail Operations Supervisor to join our team at TJ Maxx. As a key member of our store operations team, you will be responsible for ensuring the efficient processing and merchandising of products, as well as providing exceptional customer service.
Key Responsibilities- Receiving and Merchandising: Execute receiving and merchandising standards to ensure products are processed efficiently and effectively.
- Customer Service: Engage and interact with customers to provide an excellent shopping experience.
- Team Management: Train and mentor associates on merchandising and processing principles.
- Inventory Control: Ensure merchandise is properly tagged, hung, secured, and coded.
- Communication: Communicate effectively with the Coordinator on Duty to ensure efficient flow of goods to the sales floor.
- Productivity: Monitor productivity of the team and coach as necessary.
- Organization: Organize and rotate back stock for easy replenishment.
- Compliance: Ensure compliance with recycling and hazardous waste programs.
- Recognition: Provide and accept recognition and constructive feedback.
- Experience: 1 year retail experience and 6 months of leadership experience.
- Skills: Superior communication and organizational skills, capable of multi-tasking, and able to respond appropriately to changes in direction or unexpected situations.
- Physical Demands: Able to lift heavy objects with or without reasonable accommodation.
TJ Maxx offers a competitive benefits package, including associate discount, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care and cell phone discounts, pet and legal insurance, credit union, referral bonuses, and more.