Renewal Agent
2 days ago
We are seeking a highly skilled Renewal Agent to join our team at Aaron's. As a Renewal Agent, you will play a critical role in helping our customers achieve their goals by providing exceptional service and support.
Key Responsibilities- Utilize provided tools to identify and renew customers, making direct contact over the phone to educate them on the benefits of timely lease agreement payments and lease renewal options.
- Upkeep customer accounts and maintain updated customer information in our computer system.
- Document all customer lease renewal payment appointments and work in partnership with retail partners to help customers achieve their goals.
- Maintain the highest level of compliance with applicable policies, procedures, regulations, and laws.
- Open and close the call center daily, and may be required to carry out field visit activities visiting past due customers in their homes.
- 6 months of customer service, call center, or collection experience required.
- High School diploma or equivalent required.
- 2 years of call center experience preferred, as well as 2 years of collection experience preferred.
- Ability to connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations.
- Strong multi-tasking, organizational, negotiation and persuasion skills.
- Proficient computer skills.
- Ability to work a schedule of hours varying from 8 am to 9 pm, Monday through Saturday.
- Excellent interpersonal and communication skills.
- High energy with the ability to effectively perform all functions of the call center.
- Proper telephone etiquette.
- Uphold the Company Brand and protect company assets.
- Maintain a professional appearance.
- Satisfactory MVR, D.O.T physical/certification in states that require it, drug screen, criminal background investigation with job performance reference check and required testing, a valid Driver's License and compliance with the Company's Physical Requirements.
The position routinely requires lifting, loading, and moving pounds of merchandise with the use of a dolly.
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Insurance Agent Opportunity
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Insurance Agent Opportunity
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Delray Beach, Florida, United States Schumacher Auto Group Full time{"title": "Insurance Agent Opportunity", "content": "Unlock Your Potential as an Insurance AgentAt Schumacher Auto Group, we're looking for a driven and customer-focused Insurance Agent to join our team at WE Insure. As a key member of our team, you'll have the opportunity to build your own success story and make a real difference in the lives of our...
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Operations Accounts Specialist
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Riviera Beach, FL , USA, United States Sarah Mclendon - State Farm Agent Full time{"title": "Insurance Account Representative", "description": "Role OverviewAs an Insurance Account Representative with Sarah Mclendon - State Farm Agent, you will play a vital role in our daily business operations and customers' success. Your primary responsibility will be to grow our agency through meaningful client relations and acting as a liaison between...
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Operations Accounts Specialist
1 month ago
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