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Service BDC Representative

1 month ago

Milpitas, California, United States Envision Motors of Milpitas Full time
Job OverviewEnvision Motors of Milpitas is seeking a highly skilled Service BDC professional to join our team.

This critical role requires strong communication skills and the ability to work well in a fast-paced environment.

The Service BDC position is responsible for managing and coordinating all incoming service appointment requests, communicating with customers to schedule appointments, and maintaining a high level of customer satisfaction.

Key Responsibilities
  • Coordinate and manage all incoming service appointment requests
  • Communicate with customers to schedule appointments and provide exceptional customer service
  • Handle customer inquiries and resolve any service-related issues
  • Maintain accurate appointment records and customer information
  • Assist with service-related administrative tasks as needed
Requirements
  • High school diploma or equivalent
  • Excellent communication and interpersonal skills
  • Strong organizational and time management abilities
  • Proficient computer skills
  • Ability to multitask and work well under pressure
  • Previous customer service experience is preferred
  • Automotive industry knowledge is a plus
EEOC StatementEnvision Motors of Milpitas is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating an inclusive and diverse work environment for all employees.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, genetics, age, disability, or veteran status.