Branch Operations Specialist

5 days ago


Stuart, Florida, United States Seacoast Bank Full time
Job Description

Job Summary:

The Branch Services Specialist plays a pivotal role in ensuring the integrity and accuracy of various Branch Services activities, including items processing, balancing of files, and related tasks. This position is responsible for monitoring and assisting with Branch Scanning issues, Missing Deposit Reports, Virtual Vault monitoring, Teller Cash, and other related tasks.

Key Responsibilities:

  • Maintains knowledge and performs department-assigned tasks, including items processing, balancing of files, and related tasks.
  • Monitors and assists with Branch Scanning issues, Missing Deposit Reports, Virtual Vault monitoring, Teller Cash, and other related tasks.
  • Continually strives to improve operational efficiencies and customer experience.
  • Creates a positive teamwork environment.
  • Ensures written Policy and Procedure are maintained.
  • Monitors activities for accurate completion and correction when necessary.
  • Participates as an alternate for Business Continuity and Incident Response.
  • Supports Deposit Account Services Manager on projects and special tasks as needed.
  • Displays commitment to Seacoast Bank's 4 Promises.
  • Adheres to the highest legal and ethical standards applicable to our industry, while observing both the spirit and letter of all government regulations and laws, and bank policies and procedures.
  • Ensures adherence to AML/BSA requirements, operational procedures, audit procedures, risk/control expectations, dual control, security, Business Continuity, and all other regulated banking requirements.
  • Adheres to Seacoast Bank's Code of Conduct.

Requirements:

  • 1-2 years related Operations experience.
  • 2 years Customer Service Experience
  • Proven accuracy and thoroughness
  • Analytical and problem-solving skills.
  • Able to work independently.
  • Good written and verbal communication skills
  • Must be proficient in PC functions including MS Word, Excel, PowerPoint, Outlook, and all bank-related systems with the ability to learn other computer systems/programs quickly.
  • Adapts easily to change in the work environment.
  • Proactively asks for help/stretch assignments.
  • High school diploma required.


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