Leasing Professional

4 weeks ago


Des Moines, Iowa, United States ARTISAN Management Group Full time
Job Summary

We are seeking a highly skilled Leasing Professional to join our team at ARTISAN Management Group. As a Leasing Professional, you will be responsible for ensuring the satisfaction of our residents while meeting leasing, retention, and occupancy goals for our community.

Key Responsibilities
  • Conduct all business in accordance with ARTISAN policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other Federal and State laws.
  • Manage the leasing process from tour to move-in, including closing the sale, completing lease documents, and inspecting units to ensure an exceptional move-in experience.
  • Showcase the value of our community features as they relate to the prospect's needs.
  • Utilize a stakeholder-focused attitude year-round to ensure a smooth renewal process for existing residents.
  • Support occupancy and retention goals by following up with potential and current residents.
  • Use problem-solving skills and best judgment to handle unpredictable situations as they arise.
  • Maintain accurate and in-depth knowledge of our community and competitors in the industry to give potential residents all the information they need to make their decision.
  • Promote positive resident relations through courteous and timely response to resident needs and concerns.
  • Demonstrate strong attention to detail while preparing lease documents, resident files, applications for approval, and related bookkeeping tasks.
  • Collaborate with team members to plan and organize resident events.
Requirements
  • High school diploma or equivalent, some college-level education preferred.
  • 1+ years in a sales-oriented role, 6+ months of on-site leasing experience, or a combination of customer service and sales experience and education preferred.
  • Possesses superior sales ability.
  • Computer proficiency, including MS Office: Word, Excel, and Outlook.
  • AppFolio experience preferred, not required.
What We Offer
  • Outstanding health benefits and paid time away.
  • Health insurance.
  • Dental insurance.
  • Vision coverage.
  • Flexible spending accounts.
  • Company-paid short-term and long-term disability insurance.
  • EAP (Employee Assistance Program).
  • Voluntary benefits (life insurance, critical illness, and disability).
  • 401K with 3% annual match.
  • Vacation/sick leave.
  • 10 paid holidays annually.
  • Birthday PTO day.

ARTISAN Management Group is an Equal Opportunity Employer.


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