Resident Aid Team Member

21 hours ago


Cincinnati, Ohio, United States shelterhouse Full time
Job Title: Resident Aid Team Member

Company Overview:

Shelter House is a non-profit organization dedicated to serving the most vulnerable members of our community. Our mission is to provide a safe and supportive environment where individuals can receive the help they need to overcome homelessness and achieve stability in their lives.

About the Role:

The Resident Aid Team Member will be responsible for ensuring the daily operations of the shelter run smoothly. This includes providing emotional support to residents, enforcing shelter policies, and connecting them with essential resources. The ideal candidate will be a strong communicator with excellent interpersonal skills and the ability to work effectively in a fast-paced environment.

Key Responsibilities:

  • Ensure the overall well-being and safety of residents during their stay at the shelter
  • Conduct security rounds to monitor resident behavior and enforce shelter policies
  • Assist residents in accessing various programs, including VA, RRH, and HIPP, and help them connect with local resources as needed
  • Manage bed assignments and perform bed checks to ensure a safe and comfortable living environment
  • Oversee chore workers to maintain a clean and organized shelter
  • Provide outreach support to residents struggling with addiction and record encounters in VESTA
  • Administer first aid and NARCAN when necessary

Requirements:

  • High school diploma or equivalent required
  • 1 year of customer service experience preferred
  • Knowledge or experience working with homeless, mentally ill, or substance-abusing populations an asset
  • Ability to work weekends and holidays as scheduled

Compensation:

We offer a competitive salary range of $35,000 - $42,000 per annum, commensurate with experience.

Benefits:

We offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.

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