Assistant Restaurant Manager

16 hours ago


Hinesville, Georgia, United States Dunkin' Full time
About the Role

We are seeking a highly motivated and experienced Assistant Restaurant Manager to join our team at Dunkin'. As a key member of our restaurant operations team, you will be responsible for supporting the Restaurant Manager and Shift Leaders in delivering exceptional customer experiences and driving sales growth.

Key Responsibilities
  • Support the Restaurant Manager in overseeing daily restaurant operations, including floor operations, brand training programs, and team development.
  • Lead team meetings and provide guidance to team members on customer service, sales, and operational excellence.
  • Oversee brand training programs, schedule, train, validate, and certify team members and shift leaders.
  • Ensure brand standards, recipes, and systems are executed consistently across the restaurant.
  • Develop and maintain a guest-focused culture in the restaurant, driving customer satisfaction and loyalty.
  • Review guest feedback results and implement action plans to drive improvement.
  • Communicate restaurant priorities, goals, and results to team members.
  • Execute new product rollouts, including training, marketing, and sampling.
  • Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements.
  • Control costs to maximize profitability and support the Restaurant Manager in completing weekly labor schedules.
Requirements
  • Previous managerial experience preferred but not required.
  • Previous fast food/quick service restaurant experience required.
  • Top-notch customer service skills and strong verbal and written communication skills.
  • Excellent leadership skills and ability to work well under pressure.
  • Access to a vehicle and a valid Driver's License required.
  • Ability to lift 50 lbs.
About Dunkin'

Dunkin' is a leading baked goods and coffee chain with a rich history dating back to 1950. We are a locally owned and operated Dunkin' franchise with a fast-paced, high-energy environment where you get to interact with loyal customers every day.



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