Restaurant Operations Manager

2 months ago


Hinesville, Georgia, United States Surcheros Fresh Mex Full time
About Surcheros Fresh Mex

We are a fast-moving, quickly-scaling fast-casual concept that believes exceptional people drive exceptional results. Our restaurant operations are an incredible opportunity to anchor or boost your career.

Job Summary

We are seeking motivated Restaurant Operations Managers with excellent interpersonal and business management skills. The ideal candidate will have the ability to build and lead a high-performance team that works well together to increase profits and provide superior service.

Key Responsibilities
  • Customer Service: Ensure that your team members provide the best customer service by setting high standards for guests and consistently holding everyone to those high standards.
  • Team Leadership: Provide knowledge, guidance, and training to assistant managers and team members to exceed guest expectations with fast, accurate, friendly service in clean surroundings.
  • Financial Management: Maximize profits by optimizing Profits & Loss and other financials, managing inventory, labor costs, food costs, and overall controls of financials.
  • Accountability: Overall accountability of the restaurant, addressing and resolving guest complaints quickly and with a Smile.
Requirements
  • 2 years of management experience
  • A solid track record in achieving financial results
  • Guest oriented
  • Excellent problem-solving and conflict-resolution skills
  • Friendly, respectful attitude
  • Able to work on their feet up throughout the entire shift
  • Able to lift up to 50 lbs
Benefits
  • Competitive salary
  • Career development & advancement opportunities
  • Paid vacation
  • Cell phone reimbursement
  • Retirement
  • Insurance: AD&D, Dental, Disability, Health, Life, Vision


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