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Restaurant Manager
2 months ago
We are seeking a highly motivated and experienced Restaurant Manager to join our team at Southpaw. As a Restaurant Manager, you will be responsible for providing exceptional leadership and guidance to your team, ensuring that our customers receive outstanding service and that our restaurant operates at the highest level of efficiency and productivity.
Key Responsibilities- Team Leadership
- Recruit, train, and develop a high-performing team of restaurant staff.
- Provide coaching and feedback to team members to ensure they are meeting their performance goals.
- Conduct regular team meetings to discuss goals, progress, and any issues or concerns.
- Operational Excellence
- Ensure that all restaurant operations are running smoothly and efficiently, including food preparation, customer service, and inventory management.
- Monitor and maintain high standards of cleanliness and safety in the restaurant.
- Implement and maintain effective systems and processes to ensure seamless day-to-day operations.
- Customer Service
- Provide exceptional customer service to all guests, ensuring that their needs are met and exceeded.
- Respond promptly to customer complaints and concerns, resolving issues in a timely and professional manner.
- Monitor and analyze customer feedback to identify areas for improvement.
- Financial Management
- Manage restaurant finances, including budgeting, forecasting, and controlling costs.
- Monitor and analyze sales data to identify trends and opportunities for growth.
- Develop and implement strategies to increase sales and revenue.
- Education and Experience
- Bachelor's degree in Business Administration, Hospitality, or related field.
- Minimum 2 years of experience in restaurant management or a related field.
- Skills and Qualifications
- Excellent leadership and communication skills.
- Strong problem-solving and analytical skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Knowledge of restaurant operations, including food preparation, customer service, and inventory management.
- Ability to work effectively in a team environment and build strong relationships with colleagues and customers.
As a Restaurant Manager at Southpaw, you will have the opportunity to work in a dynamic and fast-paced environment, where you will be challenged to grow and develop your skills and knowledge. We offer a competitive salary and benefits package, as well as opportunities for professional development and advancement.