Restaurant Operations Manager

2 months ago


Hinesville, Georgia, United States SONIC Drive-In Full time
Job Description

As a General Manager at SONIC Drive-In, you will be responsible for leading a team of employees to provide exceptional customer service and ensure the smooth operation of our restaurants. Your primary goal will be to create a positive and productive work environment, while also driving sales and profitability.

Key Responsibilities:
  • Team Management: Supervise and train restaurant employees to ensure they are meeting operational standards and providing excellent customer service.
  • Restaurant Operations: Direct and assign employees as needed to ensure all aspects of food service meet operational standards.
  • Inventory Management: Monitor and maintain restaurant inventory levels, and place orders for food, paper, and other supplies within cost control procedures.
  • Employee Relations: Adhere to and monitor employee compliance of the restaurant employee handbook, policies, and practices.
  • Customer Service: Reinforce a customer service mentality and ensure all employees are focused on serving the customer at all times.
  • Reporting and Analysis: Prepare and maintain all restaurant employment-related records and payroll records, and complete operational reports to identify areas for improvement.
Requirements:
  • Education: High school diploma or equivalent required; advanced studies in business, restaurant management, or related fields preferred.
  • Experience: Minimum of two years of restaurant management experience, with experience running shifts without supervision.
  • Skills: Leadership and supervisory practices and skills; effective verbal and written communication skills; basic accounting and computer skills; ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems.
Benefits:
  • Competitive Pay: Average pay for our General Managers is $84,000, with many making over $100K+.
  • Health Benefits: Health benefits available to eligible employees.


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