Customer Service and Sales Liaison

4 weeks ago


Oklahoma City, Oklahoma, United States Omega Consultants Full time
Job Overview

At Omega Consultants, we excel in transforming customer inquiries into profitable business relationships. Our consultative approach has significantly enhanced our clients' brand recognition and created opportunities for growth and development within our company. As an entry-level Customer Service and Sales Representative, you will be the primary point of contact for our customer accounts, fostering relationships to drive ROI and revenue.

We prioritize the growth and development of our Customer Service and Sales Representatives. Given the recent growth we've experienced, we're seeking an individual who can start at an entry-level position but is invested in long-term organic growth with our company. If you possess a student mentality, drive to grow from the entry-level, and are passionate about working with others, this role may be suitable for you.

Key Responsibilities
  • Execute a tailored engagement strategy, connect with potential customer accounts, and educate them on their product inquiry and the added benefits of our services.
  • Develop expertise in our products to provide consistent and straightforward customer service.
  • Negotiate inquiries with precision, addressing and overcoming any customer objections.
  • Participate in ongoing in-house training and development with other entry-level Customer Service and Sales Representatives.
  • Assist in additional professional tasks and enthusiastically accept challenges.
Requirements
  • A High School Diploma or equivalent is required.
  • 1-2 years of experience in customer service, sales, retail, or a related field is highly encouraged.
  • Exemplary communication skills and negotiation tactics.
  • Impeccable time management skills and the ability to adapt to various situations.
  • Discipline and self-dedication to constant learning and improvement.
  • The ability to thrive in a fast-paced environment.
  • An approachable, friendly, and positive demeanor while working with entry-level Customer Service and Sales Representatives and customers.

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