Customer Service Representative

3 weeks ago


Oklahoma City, Oklahoma, United States E-Z Mart Inc Full time
Customer Service Representative

At E-Z Mart Inc, we're looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional customer service and ensuring a positive shopping experience for our customers.

Responsibilities:

  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and restrooms.
  • Process transactions accurately and efficiently, handling cash, credit card payments, and other forms of payment.
  • Upsell and suggest products to customers, promoting our brand and increasing sales.
  • Participate in visual merchandising, including displaying products and maintaining store displays.
  • Collaborate with colleagues to achieve sales goals and maintain a positive work environment.

Requirements:

  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask.
  • Basic math skills and accuracy with handling cash and credit card transactions.
  • Ability to lift up to 50 pounds and stand for long periods.

Benefits:

  • Competitive hourly wage.
  • Opportunities for advancement and professional growth.
  • Flexible scheduling and opportunities for overtime.
  • Discounts on store products and services.


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