Customer Service Liaison

2 weeks ago


Oklahoma City, Oklahoma, United States Furniture Care Protection Full time
Job Overview

Furniture Care Protection is seeking a skilled Customer Service Representative to provide exceptional support to our clients. As a key member of our team, you will be responsible for delivering outstanding customer experiences through product information, technical support, and issue resolution.

Key Responsibilities:

  • Respond to customer inquiries and concerns via phone, email, or in-person
  • Provide detailed information about our services and products
  • Troubleshoot and resolve technical issues in a timely and professional manner
  • Document and update customer interactions and records
  • Develop and maintain a comprehensive knowledge base of our services and products

Requirements:

  • Previous experience in customer service, sales, or a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Positive and professional attitude
  • Strong problem-solving and analytical skills


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