Customer Service Liaison
2 weeks ago
Furniture Care Protection is seeking a skilled Customer Service Representative to provide exceptional support to our clients. As a key member of our team, you will be responsible for delivering outstanding customer experiences through product information, technical support, and issue resolution.
Key Responsibilities:
- Respond to customer inquiries and concerns via phone, email, or in-person
- Provide detailed information about our services and products
- Troubleshoot and resolve technical issues in a timely and professional manner
- Document and update customer interactions and records
- Develop and maintain a comprehensive knowledge base of our services and products
Requirements:
- Previous experience in customer service, sales, or a related field
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Positive and professional attitude
- Strong problem-solving and analytical skills
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