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Executive Director of Operations

1 month ago

Peoria, Illinois, United States MTM Full time
Job Summary

The General Manager of Transit Operations will oversee the delivery of transportation services, ensuring compliance with contractual requirements and providing exceptional customer service. This role requires strong leadership and problem-solving skills, with the ability to analyze program needs and adjust staffing and resources accordingly.

Key Responsibilities
  • Contract oversight and facilitation of client needs
  • Identify potential risk and develop resolution processes
  • Continually analyze program needs and productivity
  • Develop and maintain thorough knowledge of MTM Transit departments and compliance programs
  • Monitor performance of direct reports and provide coaching and guidance
Requirements
  • High school diploma or G.E.D
  • At least 7-10+ years of experience managing or providing key leadership support for a large sized, profitable operations team in a multimillion contract environment
  • Experience managing a site of 100+ employees
  • Must possess a valid current driver's license
Preferred Qualifications
  • Previous management experience in the Para-Transit or livery industries
  • Prior contract and or project management experience
What We Offer
  • Health and Life Insurance Plans
  • Dental and Vision Plans
  • 401(k) with a company match
  • Paid Time Off and Holiday Pay
  • Maternity/Paternity Leave
  • Casual Dress Environment
  • Tuition Reimbursement
  • MTM Perks Discount Program
  • Leadership Mentoring Opportunities

This is a competitive salary range based on current national market data, with a minimum of $107,120 and a maximum of $160,680 annually.