Patient Service Representative

18 hours ago


Chicago, Illinois, United States Advocate Aurora Health Full time
Job Summary

We are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Advocate Aurora Health. As a Patient Service Representative, you will play a critical role in providing exceptional patient care and administrative support to our patients and healthcare team.

Key Responsibilities
  • Provide efficient and high-quality service to patients, responding to their inquiries and resolving their concerns in a timely and professional manner.
  • Coordinate patient scheduling, including phone and in-person requests, ensuring accurate and efficient scheduling processes.
  • Manage patient communication, including phone calls, emails, and in-person interactions, maintaining confidentiality and adhering to practice protocols.
  • Resolve patient billing and insurance-related issues, ensuring accurate and timely resolution.
  • Maintain accurate and up-to-date patient records, including demographic and billing information.
  • Collaborate with healthcare team members to ensure seamless patient care and communication.
Requirements
  • High school diploma or equivalent required.
  • 1-2 years of customer service experience in a healthcare setting preferred.
  • Strong communication and problem-solving skills, with ability to work in a fast-paced environment.
  • Knowledge of medical terminology and healthcare systems a plus.
About Advocate Aurora Health

Advocate Aurora Health is a national leader in clinical innovation, health outcomes, consumer experience, and value-based care. We are committed to providing equitable care for all and offer a comprehensive benefits package to our employees.



  • Chicago, Illinois, United States Northwestern Memorial Healthcare Full time

    {"title": "Patient Service Representative", "content": "Job SummaryAt Northwestern Memorial Healthcare, we are committed to delivering exceptional patient care and service. As a Patient Service Representative, you will play a vital role in ensuring a positive experience for our patients and guests.Key ResponsibilitiesProvide exceptional customer service to...


  • Chicago, Illinois, United States Advocate Aurora Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Advocate Aurora Health. As a Patient Service Representative, you will play a critical role in providing exceptional patient care and administrative support to our patients and healthcare team.Key ResponsibilitiesPatient Services: Provide...


  • Chicago, Illinois, United States Ascension Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Services Representative to join our team at Ascension Medical Group. As a Patient Services Representative, you will be responsible for communicating with patients, participants, and staff to accurately schedule patients for prescribed procedures. You will also perform clerical and...


  • Chicago, Illinois, United States Northwestern Memorial Healthcare Full time

    {"title": "Patient Service Representative", "content": "Job SummaryAt Northwestern Medicine, we are committed to delivering exceptional patient care and service. As a Patient Service Representative, you will play a vital role in ensuring a positive experience for our patients and guests.Key ResponsibilitiesProvide exceptional customer service to patients and...


  • Chicago, Illinois, United States Ascension Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Services Representative to join our team at Ascension Medical Group. As a Patient Services Representative, you will be responsible for communicating with patients, participants, and staff to accurately schedule patients for prescribed procedures. You will also perform clerical and...


  • Chicago, Illinois, United States Advocate Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Advocate Health. As a Patient Service Representative, you will play a critical role in providing exceptional patient care and administrative support to our healthcare team.Key ResponsibilitiesPatient Services:Provide efficient and high-quality...


  • Chicago, Illinois, United States Northwestern Memorial Healthcare Full time

    {"title": "Patient Service Representative", "content": "Job SummaryWe are seeking a highly skilled Patient Service Representative to join our team at Northwestern Medicine. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and support in a fast-paced clinical environment.Key ResponsibilitiesCommunicate...


  • Chicago, Illinois, United States Chicago Family Health Center Full time

    Job Title: Patient Service RepresentativeWe are seeking a highly motivated and customer-oriented individual to fill the role of Patient Service Representative at Chicago Family Health Center.Responsibilities:Greet patients and visitors in a professional and courteous mannerRegister patients by verifying demographic and insurance informationSchedule...


  • Chicago, Illinois, United States NorthShore University HealthSystem Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at NorthShore University HealthSystem. As a Patient Service Representative, you will play a critical role in ensuring the smooth operation of our healthcare services.Key ResponsibilitiesCustomer Service: Provide exceptional customer service to...


  • Chicago, Illinois, United States Chicago Family Health Center Full time

    Job Title: Patient Service RepresentativeWe are seeking a highly motivated and customer-oriented individual to fill the role of Patient Service Representative at Chicago Family Health Center.Key Responsibilities:Greet patients and visitors in a professional and courteous mannerRegister patients by verifying demographic and insurance informationSchedule...


  • Chicago, Illinois, United States Advocate Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Services Representative to join our team at Advocate Health. As a key member of our patient services team, you will be responsible for providing exceptional customer service to patients, families, and healthcare providers.Key ResponsibilitiesPatient Services: Provide efficient and...


  • Chicago, Illinois, United States Ascension Full time

    About the RoleWe are seeking a highly organized and detail-oriented Patient Services Representative to join our team at Ascension Illinois. As a key member of our healthcare team, you will be responsible for communicating with patients, participants, and staff to accurately schedule patients for prescribed procedures.Key ResponsibilitiesGather necessary...


  • Chicago, Illinois, United States Northwestern Medical Group Full time

    Patient Services Representative - Northwestern Medical GroupLocation: Illinois Business Unit: Northwestern Medical Group Job Function: Customer Service Shift: Evening ShiftOverview:The Patient Services Representative embodies the mission, vision, and values of Northwestern Medical Group, adhering to the organization's ethical standards and compliance...


  • Chicago, Illinois, United States Advocate Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Advocate Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient service, ensuring accurate and timely medical records, and maintaining confidentiality of patient information.Key...


  • Chicago, Illinois, United States Advocate Aurora Health Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Advocate Aurora Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to our patients and families.Key ResponsibilitiesPatient Services: Provide efficient and...


  • Chicago, Illinois, United States Northwestern Memorial Healthcare Full time

    Job SummaryWe are seeking a highly skilled Patient Service Representative to join our team at Northwestern Memorial Healthcare. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support.Key ResponsibilitiesProvide excellent customer service to patients and guests, ensuring a positive...


  • Chicago, Illinois, United States Advocate Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Advocate Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient service, ensuring accurate and timely medical records, and maintaining confidentiality of patient information.Key...


  • Chicago, Illinois, United States Advocate Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Advocate Health. As a key member of our front office staff, you will be responsible for providing exceptional patient service, ensuring accurate billing and medical records, and maintaining a high level of customer satisfaction.Key...


  • Chicago, Illinois, United States Advocate Aurora Health Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Advocate Aurora Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Key ResponsibilitiesPatient Registration: Accurately register...


  • Chicago, Illinois, United States Advocate Aurora Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Advocate Aurora Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient service, ensuring accurate and timely medical records, and handling billing and scheduling tasks with precision.Key...